Front Desk Manager
Not Disclosed•Full-TimeOn-site
location_onFace Rock Creamery, 680, 2nd Street Southeast, Bandon, Coos County, Oregon, 97411, United States
About the Company
Hospitality Staffing Solutions (HSS) is the largest national hospitality staffing company, serving over 900 hotels nationwide. Since 1990, we have been recognized as the industry leader, earning the trust and respect of the best hotel brands, including four and five-diamond properties.
Our success stems from a management team with deep industry roots; every member has worked in and around the hotel business. We understand the unique pressure to provide superior service while cutting costs, and we work daily to deliver solutions that meet these demands. Our grassroots recruiting approach allows us to carefully screen for the right attitude, skill sets, and work ethic, ensuring a strong match between talent and client needs.
As a direct employer, we offer a distinct relationship with our personnel, providing entry-level positions with clear opportunities to advance into supervisory or managerial roles. We are committed to creating a workplace where all individuals are treated with respect and dignity, maintaining professional and ethical standards at every level.
Work location
Work model: On-site
Face Rock Creamery, 680, 2nd Street Southeast, Bandon, Coos County, Oregon, 97411, United States
Bandon, Oregon
Key Responsibilities
- check_circleOversee all daily front desk functions to ensure smooth and efficient operations
- check_circleDevelop and maintain front desk procedures, service standards, and operational checklists
- check_circleMonitor room availability, occupancy, and room blocking strategies in coordination with hotel leadership
- check_circleEnsure nightly audit procedures are completed accurately and resolve discrepancies as needed
- check_circleInterview, hire, train, coach, supervise, and evaluate front office team members
- check_circleCreate work schedules to maintain proper staffing levels while controlling labor costs
- check_circleTrain staff on guest service standards, upselling techniques, systems, and property knowledge
- check_circleRespond promptly and professionally to guest concerns and service recovery situations
- check_circleWork collaboratively with housekeeping, maintenance, and other departments to enhance the guest experience
- check_circleReview payroll, labor reports, and maintain department records
- check_circleSupport revenue and occupancy goals by maximizing ADR and REVPAR opportunities
- check_circleEnsure compliance with company policies, operational procedures, and safety regulations
Benefits & Perks
check_circleMedical, Dental, and Vision insurance
Similar Job Opportunities
Frequently asked questions about Front Desk Manager at Hospitality Staffing Solutions
What does a Front Desk Manager at Hospitality Staffing Solutions do?expand_more
A Front Desk Manager at Hospitality Staffing Solutions is responsible for the following: Oversee all daily front desk functions to ensure smooth and efficient operations; Develop and maintain front desk procedures, service standards, and operational checklists; Monitor room availability, occupancy, and room blocking strategies in coordination with hotel leadership; and Ensure nightly audit procedures are completed accurately and resolve discrepancies as needed.
Where is the Front Desk Manager role at Hospitality Staffing Solutions located?expand_more
Front Desk Manager at Hospitality Staffing Solutions is based in Face Rock Creamery, 680, 2nd Street Southeast, Bandon, Coos County, Oregon, 97411, United States. This is a on-site role.
Is this Front Desk Manager job remote, hybrid, or on-site?expand_more
Hospitality Staffing Solutions has listed this Front Desk Manager role as on-site.
How much experience is required for this Front Desk Manager role?expand_more
Candidates for Front Desk Manager at Hospitality Staffing Solutions should have mid level.
What skills do you need for the Front Desk Manager role at Hospitality Staffing Solutions?expand_more
Key skills for Front Desk Manager at Hospitality Staffing Solutions include Property Management System; PMS; Revenue Management; Upselling Techniques; Nightly Audit Procedures; Room Blocking Strategies; Adr; and Revpar.
What category does the Front Desk Manager role belong to?expand_more
Front Desk Manager at Hospitality Staffing Solutions is part of the hospitality & catering job category on Recrutus.
About Hospitality Staffing Solutions
Based in Atlanta, GA, Hospitality Staffing Solutions specializes in hospitality staffing for the staffing and recruiting industry. The company partners with premier hotel brands, including four- and five-diamond properties, leveraging management teams with deep hotel industry experience to address operational challenges like service excellence and cost efficiency.\n\nA focus on grassroots recruiting emphasizes attitude, skills, and work ethic, resulting in associates recognized for reliability and care by clients and guests. All personnel are direct employees of the company, offering a dedicated workforce with pathways for advancement from entry-level roles to supervisory or managerial positions.\n\nThe company supports employee retention through structured benefits, including consistent scheduling, bi-weekly pay, health insurance options, workers’ compensation, and leadership development. This approach aligns with a staffing model that combines the stability of full-time employees with scalable flexibility, adjusting staff levels to match seasonal demand while maintaining trained personnel at assigned hotels daily.
Browse more roles: All Hospitality Staffing Solutions jobs, hospitality & catering jobs on Recrutus.