Front Desk Coordinator
Not Disclosed•Full-TimeOn-site
location_onGriffin Creek Road, Jackson County, Oregon, United States
About the Role
The Medical Front Desk Coordinator and Records Specialist serves as the first point of contact for patients at APEX Health & Wellness. This role is vital to ensuring a seamless patient experience, blending exceptional customer service with the precision required to manage sensitive medical records. You will be the face of the clinic, guiding visitors through check-in and check-out processes while maintaining the integrity of our documentation systems.
In this fast-paced environment, you will facilitate patient flow, communicate delays effectively, and ensure that all administrative tasks—from scheduling to insurance verification—are handled with accuracy and discretion. The position requires a collaborative spirit, as you will coordinate closely with clinical staff and other departments to support the clinic's daily operations.
Hiring Process
Candidates selected for an interview will be contacted directly by the hiring team. Please note that this position does not require on-call availability or supervisory responsibilities.
Equal Opportunity
APEX Health & Wellness is committed to providing a supportive and inclusive workplace. We are an equal opportunity employer and value diversity in our team. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of this job. We consider qualified applicants regardless of background, ensuring a fair and open hiring process.
Work location
Work model: On-site
Griffin Creek Road, Jackson County, Oregon, United States
Oregon
Key Responsibilities
- check_circleGreet patients and visitors in a courteous and professional manner
- check_circleManage patient check-in and check-out processes ensuring accuracy and efficiency
- check_circleSchedule and confirm patient appointments both in-person and over the phone
- check_circleVerify patient insurance information and ensure all necessary forms are completed
- check_circleCollect co-pays and payments and provide receipts to patients
- check_circleMaintain accurate and up-to-date patient medical records in compliance with HIPAA
- check_circleScan and upload medical documents into the electronic medical records system
- check_circleMonitor and respond to requests for medical records from patients and providers
- check_circleAnswer and direct phone calls taking messages as needed
- check_circleMaintain office supplies and inventory for the front desk area
Requirements
- verifiedHigh School diploma or GED equivalent
- verifiedMinimum 1 year in customer service or reception
- verifiedCurrent BLS Certification
- verifiedAbility to type 45 WPM
- verifiedAbility to operate a 10-key calculator by touch
- verifiedKnowledge of medical office procedures and terminology
- verifiedHIPAA compliance knowledge
- verifiedAdvanced basic computer skills
- verifiedElectronic health records software proficiency
Nice to Have
Experience in a medical office setting.
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Skills, education and keywords
Skills: Hipaa, BLS Certification, Word Processing, Data Entry, 10-Key Calculator, Electronic Health Records Software, Database Spreadsheet.
Education: High School diploma or GED equivalent required.
Frequently asked questions about Front Desk Coordinator at Apex Wellness Group
What does a Front Desk Coordinator at Apex Wellness Group do?expand_more
A Front Desk Coordinator at Apex Wellness Group is responsible for the following: Greet patients and visitors in a courteous and professional manner; Manage patient check-in and check-out processes ensuring accuracy and efficiency; Schedule and confirm patient appointments both in-person and over the phone; and Verify patient insurance information and ensure all necessary forms are completed.
What are the requirements for this Front Desk Coordinator role?expand_more
To qualify for the Front Desk Coordinator at Apex Wellness Group position, applicants should have: High School diploma or GED equivalent; Minimum 1 year in customer service or reception; Current BLS Certification; Ability to type 45 WPM; Ability to operate a 10-key calculator by touch; and Knowledge of medical office procedures and terminology.
Where is the Front Desk Coordinator role at Apex Wellness Group located?expand_more
Front Desk Coordinator at Apex Wellness Group is based in Griffin Creek Road, Jackson County, Oregon, United States. This is a on-site role.
Is this Front Desk Coordinator job remote, hybrid, or on-site?expand_more
Apex Wellness Group has listed this Front Desk Coordinator role as on-site.
How much experience is required for this Front Desk Coordinator role?expand_more
Front Desk Coordinator at Apex Wellness Group typically requires 1+ years of relevant experience at the entry level level.
What skills do you need for the Front Desk Coordinator role at Apex Wellness Group?expand_more
Key skills for Front Desk Coordinator at Apex Wellness Group include Hipaa; BLS Certification; Word Processing; Data Entry; 10-Key Calculator; Electronic Health Records Software; and Database Spreadsheet.
What education is required for Front Desk Coordinator at Apex Wellness Group?expand_more
Educational requirements for this role: High School diploma or GED equivalent required.
What category does the Front Desk Coordinator role belong to?expand_more
Front Desk Coordinator at Apex Wellness Group is part of the admin job category on Recrutus.
About Apex Wellness Group
Apex Wellness Group operates within the Hospitals and Health Care industry, specializing in behavioral healthcare management for addiction treatment facilities. Headquartered in Lake Worth, Florida, the organization focuses specifically on delivering services for inpatient levels of care. The company provides operational support and management solutions designed to assist inpatient addiction treatment centers in meeting their specific clinical and administrative needs.
By concentrating on the inpatient sector, Apex Wellness Group ensures that facilities receive targeted expertise relevant to high-intensity care environments. The firm maintains an open stance toward business inquiries from potential partners and organizations seeking professional management assistance in this specialized field. This approach allows the company to connect with facilities looking to enhance their operational efficiency and patient care standards through dedicated management oversight.
Browse more roles: All Apex Wellness Group jobs, admin jobs on Recrutus.