Front Desk Concierge (Part-Time)
Not Disclosed•Part-TimeOn-site
location_on203, South Regester Street, Upper Fell's Point, Baltimore, Maryland, 21231, United States
About Stratton Amenities
Stratton Amenities is a full-service concierge solution providing luxury, hotel-style front desk concierge services for upscale apartments and condominium buildings. Our mission is to create the most hospitable experience for our associates, residents, and clients.
We are seeking engaging, energetic, friendly, and professional individuals to provide outstanding service for our residents and guests in our luxury residential high-rise in Baltimore, MD. The ideal candidate is passionate about providing exceptional hospitality and guest experiences.
We offer a fun work environment, competitive pay, and exciting rewards based on performance and accomplishments.
About the Role
This part-time position serves as the face of our luxury property, ensuring that every interaction with residents and visitors reflects our commitment to hospitality. You will be the first point of contact, setting the tone for a welcoming atmosphere while managing the day-to-day operations of the lobby and amenities.
Your day will involve greeting residents and visitors with a pleasant attitude, anticipating needs to exceed expectations, and cultivating cohesive relationships with residents, vendors, and contractors. You will handle a wide array of concierge requests, including local transportation, move-ins, dinner reservations, pet walking, and event planning. Additionally, you will ensure property safety by monitoring surveillance cameras and patrolling the premises, while maintaining strict confidentiality regarding resident information.
Equal Opportunity
Stratton Amenities is an equal opportunity employer. We strongly believe diversity and inclusion are essential to making connections in a culture of service.
Work location
Work model: On-site
203, South Regester Street, Upper Fell's Point, Baltimore, Maryland, 21231, United States
Baltimore, Maryland
Key Responsibilities
- check_circleGreet and direct residents and visitors with a pleasant attitude
- check_circleProvide anticipatory service to exceed residents' and guests' expectations
- check_circleLog guest packages, ensure timely delivery, and perform inventory audits
- check_circleMonitor lobby and surveillance cameras and patrol property for safety
- check_circleAssist in scheduling amenities including transportation, move-ins, and event planning
- check_circleCultivate and retain cohesive relationships with residents, vendors, and contractors
- check_circleManage professional telephone etiquette and message delivery
Requirements
- verifiedAt least two years of hospitality experience
- verifiedExperience in hospitality, upscale customer service, or retail
- verifiedMust have experience delivering exceptional service
Similar Job Opportunities
Frequently asked questions about Front Desk Concierge (Part-Time) at Stratton Amenities
What does a Front Desk Concierge (Part-Time) at Stratton Amenities do?expand_more
Day-to-day, the Front Desk Concierge (Part-Time) at Stratton Amenities will greet and direct residents and visitors with a pleasant attitude; provide anticipatory service to exceed residents' and guests' expectations; log guest packages, ensure timely delivery, and perform inventory audits; and monitor lobby and surveillance cameras and patrol property for safety.
What are the requirements for this Front Desk Concierge (Part-Time) role?expand_more
Stratton Amenities is looking for candidates who meet the following requirements: At least two years of hospitality experience; Experience in hospitality, upscale customer service, or retail; and Must have experience delivering exceptional service.
Where is the Front Desk Concierge (Part-Time) role at Stratton Amenities located?expand_more
Front Desk Concierge (Part-Time) at Stratton Amenities is based in 203, South Regester Street, Upper Fell's Point, Baltimore, Maryland, 21231, United States. This is a on-site role.
Is this Front Desk Concierge (Part-Time) job remote, hybrid, or on-site?expand_more
Stratton Amenities has listed this Front Desk Concierge (Part-Time) role as on-site.
How much experience is required for this Front Desk Concierge (Part-Time) role?expand_more
Candidates for Front Desk Concierge (Part-Time) at Stratton Amenities should have mid level.
What category does the Front Desk Concierge (Part-Time) role belong to?expand_more
Front Desk Concierge (Part-Time) at Stratton Amenities is part of the part time job category on Recrutus.