Front Desk Agent
Not Disclosed•Full-TimeOn-site
location_on101, North Hampton Road, DeSoto, Dallas County, Texas, 75115, United States
About the Role
We are seeking a dedicated and personable Front Desk Agent to join our team. As the first point of contact for our guests, you will ensure a warm welcome and provide exceptional customer service. This role is central to our mission of creating memorable experiences, requiring a commitment to guest satisfaction and meticulous attention to detail.
You will manage front desk operations, handling guest inquiries, and ensuring a smooth check-in and check-out process. Working in a dynamic environment that values teamwork and excellence, you will collaborate with housekeeping and maintenance teams to foster a welcoming atmosphere. Whether resolving issues, managing reservations, or conducting night audits, your ability to engage positively with guests will be key to our success.
Work location
Work model: On-site
101, North Hampton Road, DeSoto, Dallas County, Texas, 75115, United States
DeSoto, Texas
Key Responsibilities
- check_circleGreet guests upon arrival and assist with check-in and check-out processes
- check_circleManage reservations including modifications and cancellations using hotel management software
- check_circleProvide information about hotel amenities, services, and local attractions
- check_circleHandle guest inquiries and resolve issues or complaints promptly and professionally
Similar Job Opportunities
Frequently asked questions about Front Desk Agent at Shivam Hospitality Inc
What does a Front Desk Agent at Shivam Hospitality Inc do?expand_more
Day-to-day, the Front Desk Agent at Shivam Hospitality Inc will greet guests upon arrival and assist with check-in and check-out processes; manage reservations including modifications and cancellations using hotel management software; provide information about hotel amenities, services, and local attractions; and handle guest inquiries and resolve issues or complaints promptly and professionally.
Where is the Front Desk Agent role at Shivam Hospitality Inc located?expand_more
Front Desk Agent at Shivam Hospitality Inc is based in 101, North Hampton Road, DeSoto, Dallas County, Texas, 75115, United States. This is a on-site role.
Is this Front Desk Agent job remote, hybrid, or on-site?expand_more
Shivam Hospitality Inc has listed this Front Desk Agent role as on-site.
How much experience is required for this Front Desk Agent role?expand_more
Candidates for Front Desk Agent at Shivam Hospitality Inc should have mid level.