This full-time or part-time Front Desk Agent role serves as the primary point of contact for guests at a hotel, focusing on delivering exceptional customer service and ensuring smooth front desk operations. Key responsibilities include managing check-in and check-out procedures, handling reservations and modifications, resolving guest inquiries, and conducting night audits to maintain financial accuracy. The position also involves coordinating with housekeeping and maintenance teams to ensure room readiness. The role is appealing for its dynamic environment that values teamwork and offers opportunities to create memorable guest experiences. Employees benefit from an employee discount and free parking. This is an in-person position requiring strong communication skills and attention to detail.