
location_on776, Baxter Street Southeast, Third Ward, Grand Rapids, Kent County, Michigan, 49503, United States
As a Floor Lead, you serve as the vital link between our team, our customers, and our compliance obligations. You will help navigate the complexities of cannabis sales, ensuring every transaction is secure, compliant, and exceptional. This role exists to maintain the steady flow of our store operations while building trusted relationships with everyone who walks through our doors.
You will be the face of our store, radiating positive energy and approachability. Whether managing the queue for curbside pickups, online orders, or walk-in customers, or guiding staff through daily tasks, your goal is to ensure a seamless experience. You will leverage your knowledge of our inventory to confidently educate employees and customers, helping them find the best options to meet their needs.
We are a team-oriented environment where success is built on strong interpersonal connections. As a Floor Lead, you will work closely with receptionists, cashiers, fulfillment staff, and managers to keep operations running smoothly. We value individuals who are enthusiastic, outgoing, and capable of adapting to the unique needs of each customer and team member.
Interested candidates should apply with their resume and a brief cover letter outlining their retail experience and commitment to compliance. Selected applicants will be contacted for an initial screening followed by an in-store interview to discuss operational scenarios and team fit.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Work model: On-site
776, Baxter Street Southeast, Third Ward, Grand Rapids, Kent County, Michigan, 49503, United States
Grand Rapids, Michigan
Skills: Cannabis Regulatory Agency, Metrc, Cash Handling, Retail.
Education: High School Diploma or equivalent.