Field Account Representative
Not Disclosed•Full-TimeHybrid
location_on601, West 6th Street, Fourth Ward, Uptown, Charlotte, Mecklenburg County, North Carolina, 28202, United States
About Grainger
W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, we keep the world working® by serving more than 4.6 million customers worldwide with maintenance, repair, and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the company reported 2025 revenue of $17.9 billion.
About the Role
The Field Account Representative (FAR) is a business-to-business outside sales role reporting to a Field Sales Manager. This position manages an average of 85 existing medium-sized customers, representing an annual portfolio value of approximately $2 million. The FAR seeks to understand unique customer MRO industry challenges and present Grainger's "Value Proposition" by demonstrating the features and benefits of products and services effectively.
This individual spends the majority of their time within an assigned geography at customer sites, engaging in face-to-face interactions. The role focuses on identifying business opportunities, promoting Grainger's offerings, and exemplifying the company's principles while building trust and growing sales through strategic account planning and relationship management.
Rewards and Benefits
With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs. Full-time employees receive 18 paid time off (PTO) days annually and 6 company holidays per year. The company offers medical, dental, vision, and life insurance plans, along with 6 free sessions each year with a licensed therapist to support emotional wellbeing.
Additional perks include a 6% company contribution to a 401(k) Retirement Savings Plan with no employee contribution required, employee discounts, tuition reimbursement, student loan refinancing, and free access to financial counseling and tools. We also offer maternity support programs, nursing benefits, up to 14 weeks of paid leave for birth parents, and up to 4 weeks of paid leave for non-birth parents.
Equal Opportunity
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status, or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.
We are committed to fostering an inclusive, accessible work environment that includes providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment. If you need a reasonable accommodation during the application, interview, or hiring process, please advise us so that we can provide appropriate assistance.
Work location
Work model: Hybrid
601, West 6th Street, Fourth Ward, Uptown, Charlotte, Mecklenburg County, North Carolina, 28202, United States
Charlotte, North Carolina
Key Responsibilities
- check_circleCreate territory plans to assess and prioritize customer needs while achieving sales targets
- check_circlePlan and deliver relevant customer meetings using technology and internal resources to drive sales
- check_circleExpand customer contacts to strengthen relationships and uncover additional business opportunities
- check_circleProactively increase sales and provide real-time solutions to customer needs using various communication channels
- check_circleBuild and execute account plans to grow customers through relationship building and product demonstrations
- check_circleMaintain an active sales pipeline and negotiate deals that balance customer satisfaction with profitability
- check_circleUtilize CRM systems to prioritize leads, manage opportunities, and document account interactions
Requirements
- verifiedHigh School Diploma/GED
- verifiedAssociate's Degree or Bachelor's Degree or equivalent experience preferred
- verified1+ years of sales experience
- verifiedValid driver's license
Nice to Have
Bachelor's Degree or equivalent experience
Benefits & Perks
check_circleMedical, dental, vision, and life insurance plans with coverage starting on day onecheck_circle6 free sessions each year with a licensed therapist to support emotional wellbeingcheck_circle18 paid time off days annually for full-time employees plus 6 company holidayscheck_circle6% company contribution to a 401(k) Retirement Savings Plan with no employee contribution required
Similar Job Opportunities
Skills, education and keywords
Skills: CRM System, Sales.
Education: High School Diploma or GED required; Associate's Degree preferred; Bachelor's Degree or equivalent experience preferred.
Frequently asked questions about Field Account Representative at Grainger
What does a Field Account Representative at Grainger do?expand_more
In this Field Account Representative at Grainger role, you will create territory plans to assess and prioritize customer needs while achieving sales targets; plan and deliver relevant customer meetings using technology and internal resources to drive sales; expand customer contacts to strengthen relationships and uncover additional business opportunities; and proactively increase sales and provide real-time solutions to customer needs using various communication channels.
What are the requirements for this Field Account Representative role?expand_more
To qualify for the Field Account Representative at Grainger position, applicants should have: High School Diploma/GED; Associate's Degree or Bachelor's Degree or equivalent experience preferred; 1+ years of sales experience; and Valid driver's license.
Where is the Field Account Representative role at Grainger located?expand_more
Field Account Representative at Grainger is based in 601, West 6th Street, Fourth Ward, Uptown, Charlotte, Mecklenburg County, North Carolina, 28202, United States. This is a hybrid role.
Is this Field Account Representative job remote, hybrid, or on-site?expand_more
Grainger has listed this Field Account Representative role as hybrid.
How much experience is required for this Field Account Representative role?expand_more
Field Account Representative at Grainger typically requires 1+ years of relevant experience at the entry level level.
What skills do you need for the Field Account Representative role at Grainger?expand_more
Key skills for Field Account Representative at Grainger include CRM System; and Sales.
What education is required for Field Account Representative at Grainger?expand_more
Educational requirements for this role: High School Diploma or GED required; Associate's Degree preferred; and Bachelor's Degree or equivalent experience preferred.
What category does the Field Account Representative role belong to?expand_more
Field Account Representative at Grainger is part of the sales job category on Recrutus.