Especialista en servicio al cliente en tienda

About the Team

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings, and innovative solutions make the places and spaces in our world brighter and stronger. We translate our stability, growth, and momentum into possibility for our people, investing in their health, career development, and connection within an inclusive team.

About the Role

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer questions about Sherwin-Williams products, and recommend the right solutions. This role is designed to ensure maximum client satisfaction while helping the store achieve its sales goals. You will be the face of the brand at Store #1190 in Mesa, AZ, building productive trust relationships with customers both in person and over the phone.

As a part-time team member, you will stay up-to-date with product features and maintain the high quality and visual standards of the store. Your day will involve assisting customers with product selection, processing sales transactions accurately, and ensuring assigned areas remain in-stock and presentable. You may also be involved in tinting and mixing products to customer specifications, stocking shelves, and assisting with deliveries.

Hiring Process

1. Online Application: Find the role on our Careers page and set aside 15 minutes to create your profile by entering or importing your details.
2. Digital Interview: Upon review, qualified candidates will be invited to complete a digital video interview via HireVue. This consists of behavioral-based questions and can be completed on your own schedule within 7 days of receiving the invitation.
3. In-Store Interview: Top candidates from the video interview will be invited to meet with the team in-store for a final interview.

Equal Opportunity & Safety

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. We consider qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law. As a VEVRAA Federal Contractor, we request priority referral of Protected Veterans.

Due to the nature of this role, which involves contact with customers (including minors) and access to cash, electronic equipment, and merchandise, a review of criminal history is necessary to protect the business, its operations, and the safety of our customers and staff. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws.

Note: Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information during the application process.