Especialista en servicio al cliente en tienda

About the Role

Customer Service Specialists at Sherwin-Williams work closely with both wholesale and retail customers to determine their needs, answer questions about our products, and recommend the right solutions. This role is designed to ensure maximum client satisfaction by promptly resolving concerns while maintaining the high quality and visual standards of our products and store. Specialists are expected to stay up-to-date with product features and consistently meet the store's sales goals.

This is a part-time position located at Store #701737 in Spokane, WA. The role involves contact with customers, including minors, and access to cash, payment methods, and store merchandise. Due to the nature of these responsibilities, a review of criminal history is conducted to protect the business, its operations, and the safety of our customers and staff.

Our Mission

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings, and innovative solutions make the places and spaces in our world brighter and stronger. We translate our stability, growth, and momentum into possibility for our people. Our team is the strength behind our success, and we invest in your life, career, and connection with an inclusive team committed to our communities.

Hiring Process

1. Online Application: Find the role on our Careers page and set aside 15 minutes to create your profile by entering or importing your details.
2. Digital Interview: Qualified candidates will be invited to complete a digital video interview via HireVue. This consists of behavioral-based questions and can be completed on your own schedule within 7 days of receiving the invitation.
3. In-Store Interview: Top candidates from the digital interview will be invited to meet with our team in-store to discuss the role further.

Equal Opportunity

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws.

Security Notice: Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.