Especialista en servicio al cliente en tienda

About the Role

As a Store Customer Service Specialist at Sherwin-Williams, you will be the face of our brand at Store 707549 in Oklahoma City. Your mission is to inspire and improve the world by coloring and protecting what matters, working closely with both wholesale and retail customers to determine their needs and recommend the right solutions. You will ensure maximum client satisfaction by promptly resolving concerns and staying up-to-date with our innovative paint, coatings, and product features.

This role is designed for individuals who thrive in a dynamic environment where their skills and passion translate into possibility. You will not only achieve excellent customer service but also consistently meet the store's sales goals while maintaining the high quality and visual standards of our products and store environment.

Our Culture and Benefits

At Sherwin-Williams, our people are the strength of our success. We invest in our team to help them live healthier, save smarter, and feel better. We offer a wide range of world-class benefits designed to support your life, career, and connection with an inclusive team. From retirement and health care to total well-being and daily commute support, we are committed to your growth and contribution.

Hiring Process

1. Online Application: Find the role on our Careers page and set aside 15 minutes to create your profile by entering or importing your details.
2. Digital Interview: Qualified candidates will be invited to complete a digital video interview via HireVue. This step consists of behavioral-based questions and can be completed on your schedule within 7 days of receiving an invitation.
3. In-Store Interview: Top candidates from the digital review will be invited to meet with our team in-store for a final interview.

Equal Opportunity and Safety

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. We consider qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law. As a VEVRAA Federal Contractor, we request priority referral of Protected Veterans.

Please note that a review of criminal history is necessary for this role due to the nature of the work, which involves contact with customers (including minors) and access to cash, payment methods, and items of value. This is done to protect the business, its operations, reputation, and the safety of our customers, staff, and the general public. Qualified applicants with arrest or conviction records will be considered in accordance with applicable federal, state, and local laws.

Security Notice: Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.