Especialista en servicio al cliente en tienda
Not Disclosed•Full-TimeOn-site
location_onHillen Street, Penn-Fallsway, Baltimore, Maryland, 21202, United States
About the Team
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings, and innovative solutions make the places and spaces in our world brighter and stronger. We take our stability, growth, and momentum and translate them into possibility for our people. Our people are the strength behind our success, and we invest in their lives, careers, and connections within an inclusive team committed to our communities.
About the Role
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer questions about Sherwin-Williams products, and recommend the right solutions. This role is designed to ensure maximum client satisfaction by promptly resolving concerns while staying up-to-date with product features and maintaining the high quality and visual standards of the store.\n You will be expected to achieve excellent customer service while consistently meeting the store's sales goals. The position involves contact with customers, which may include minors, and access to cash, payment methods, electronic equipment, and merchandise. This role is based at Store #3351, located at 5833 York Road, Baltimore, MD.
Hiring Process
- Online Application: Find the role on our Careers page and set aside 15 minutes to create your profile by entering or importing your details.
- Digital Interview: Upon review, qualified candidates will be invited to complete a digital video interview via HireVue. This consists of behavioral-based questions and can be completed on your own schedule within 7 days of receiving an invitation.
- In-Store Interview: Top candidates from the video interview stage will be invited to meet with the team in a store, specialty wholesale branch, floorcovering facility, or delivery service terminal.
Equal Opportunity & Culture
Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law. As a VEVRAA Federal Contractor, we request priority referral of Protected Veterans.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws. Please note that a review of criminal history is necessary for this position to protect the business, its operations, and the safety of customers, staff, and the public.
Security Note: Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
Similar Job Opportunities
Skills, education and keywords
Skills: English, Spanish, Tinting Equipment, Mixing Equipment.
Education: High School diploma or GED preferred.
Frequently asked questions about Especialista en servicio al cliente en tienda at Sherwin-Williams
What does a Especialista en servicio al cliente en tienda at Sherwin-Williams do?expand_more
Day-to-day, the Especialista en servicio al cliente en tienda at Sherwin-Williams will assist customers in person and over the phone by determining needs and presenting appropriate products; process sales transactions accurately and consistent with policies and procedures; tint and mix products to customer specifications; and pull appropriate products from the sales floor or warehouse.
What are the requirements for this Especialista en servicio al cliente en tienda role?expand_more
To qualify for the Especialista en servicio al cliente en tienda at Sherwin-Williams position, applicants should have: 18 years of age; Valid unrestricted Driver's License; Legally authorized to work in the US; Read, write, comprehend, and communicate in English; Read, write, comprehend, and communicate in Spanish; and High School diploma or GED.
Where is the Especialista en servicio al cliente en tienda role at Sherwin-Williams located?expand_more
Especialista en servicio al cliente en tienda at Sherwin-Williams is based in Hillen Street, Penn-Fallsway, Baltimore, Maryland, 21202, United States. This is a on-site role.