Especialista en servicio al cliente en tienda
Not Disclosed•Part-TimeOn-site
location_on517, West 27th Street, Carter Park, Vancouver, Clark County, Washington, 98660, United States
About the Team
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings, and innovative solutions make the places and spaces in our world brighter and stronger. We take our stability, growth, and momentum and translate them into possibility for our people. Our people are behind the strength of our success, and we invest in your life, career, and connection with an inclusive team committed to our communities.
About the Role
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer questions about Sherwin-Williams products, and recommend the right solutions. This role is designed to ensure maximum client satisfaction while helping the store achieve its sales goals. You will be expected to promptly resolve customer concerns, stay up-to-date with product features, and maintain the high quality and visual standards of the products and store.
This is a part-time position based at Store #721335 (9920 NE 117th Ave, Vancouver, WA 98662). The selected individual will work at stores within a 15-mile radius of this location. The role involves contact with customers, including minors, and access to cash, payment methods, electronic equipment, and merchandise. A review of criminal history is conducted to protect the business, its operations, and the safety of customers and staff.
Hiring Process
- Online Application: Find the role on our Careers page and set aside 15 minutes to create your profile by entering or importing your details.
- Digital Interview: Upon review, qualified candidates will be invited to complete a digital video interview via HireVue. This consists of behavioral-based questions and can be completed on your schedule within 7 days of receiving the invitation.
- In-Store Interview: Top candidates from the video interview will be invited to meet with the team in a store, specialty wholesale branch, floorcovering facility, or delivery service terminal.
Equal Opportunity & Culture
Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law. As a VEVRAA Federal Contractor, we request priority referral of Protected Veterans. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws.
Please be aware that Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information during the application process.
Similar Job Opportunities
Skills, education and keywords
Skills: English, Spanish, Driver's License.
Education: High School diploma or GED preferred.
Frequently asked questions about Especialista en servicio al cliente en tienda at Sherwin-Williams
What does a Especialista en servicio al cliente en tienda at Sherwin-Williams do?expand_more
Day-to-day, the Especialista en servicio al cliente en tienda at Sherwin-Williams will assist customers in person and over the phone by determining needs and presenting appropriate products; process sales transactions accurately and consistent with policies and procedures; tint and mix products to customer specifications; and maintain in-stock and presentable condition assigned areas.
What are the requirements for this Especialista en servicio al cliente en tienda role?expand_more
Sherwin-Williams is looking for candidates who meet the following requirements: 18 years of age; Valid, unrestricted Driver's License; Legally authorized to work in the US; Read, write, comprehend, and communicate in English; Read, write, comprehend, and communicate in Spanish; and High School diploma or GED.
Where is the Especialista en servicio al cliente en tienda role at Sherwin-Williams located?expand_more
Especialista en servicio al cliente en tienda at Sherwin-Williams is based in 517, West 27th Street, Carter Park, Vancouver, Clark County, Washington, 98660, United States. This is a on-site role.