
location_onVA Medical Center, 4100, Pennsylvania Avenue, Dayton, Montgomery County, Ohio, 45428, United States
This position serves as a specialized professional within Workforce Development, operating under general supervision to plan, organize, and coordinate assigned functions. The role is pivotal in supporting those eligible for employment programs and related services, requiring considerable knowledge of Development Services.
You will act as a key partner to managers in developing and implementing programs, making recommendations, and driving necessary changes. A significant portion of the day involves managing case loads, monitoring compliance with provider contracts, and coordinating services both within and outside the department. You will also interpret and implement policies to ensure operational continuity.
A core aspect of this role is external engagement. You will promote and explain Development Services to regional employers and organizations, identifying prospective customers through various channels including the Development Services CRM, division website leads, and business directories. By attending trade shows, conferences, and participating in local organizations, you will contact potential clients to discuss their workforce needs. You will explain how these needs can be met through programs such as On-The-Job Training, Incumbent Worker Training, and Talent and Recruitment Services, initiating sales campaigns to meet production expectations.
Internally, you may direct the activities of professional, paraprofessional, and support personnel. Responsibilities include conducting unit meetings, maintaining orderly workflows, handling complaints, and assisting other units in the absence of a supervisor. The role also involves performing administrative supervisory tasks, such as composing reports, correspondence, and confidential memos, while maintaining personnel records and data integrity.
Work model: On-site
VA Medical Center, 4100, Pennsylvania Avenue, Dayton, Montgomery County, Ohio, 45428, United States
Dayton, Ohio