ELM Operations Engineer

About the Team

The ELM (Engineering, Logistics, and Maintenance) team oversees the transfer of assets—including Material Handling Equipment (MHE), base build infrastructure, and emerging technologies—to the Reliability Maintenance Engineering (RME) teams. We work closely with Project Delivery Teams across Customer Fulfillment, Amazon Transportation Systems, Amazon Logistics, and Amazon Grocery Logistics.

Supporting regions globally from North America and Europe to Latin America, the Middle East, Africa, Australia, and engaging with India and Japan for standardization, our mission is to deliver a seamless, efficient building experience from the RME perspective, starting from the moment a project launches. We focus on key objectives such as minimizing downtime, increasing equipment availability, ensuring technician readiness, and achieving perfect maintenance accessibility. Our goal is to align people, processes, and resources to create a "perfect" building experience.

About the Role

As an Operations Engineer, you will be the engine behind site-level launch delivery. This role is hands-on and execution-focused, designed for those ready to manage tactical launch activities from RME requirements through commissioning and post-launch validation. You will own site-level launch trackers end-to-end, ensuring every milestone, owner, and commitment date is accurate, visible, and actioned on time.

Your day will involve reviewing trackers to identify overdue milestones, participating in daily or weekly stand-ups to confirm task ownership, and updating project trackers with the latest status from Field RME and Operations partners. When risks emerge, you will document them clearly and escalate them with proposed solutions. You will coordinate cross-functional activities with vendors, Learning & Development (L&D), and spare parts teams to keep site launches on track. Additionally, you will prepare site-level inputs for Weekly Business Reviews (WBRs) and support post-launch assessments to document lessons learned and implement corrective actions for future outcomes.

Hiring Process

Amazon is committed to finding the best talent. If you are interested in this opportunity, please submit your application through our careers portal. Our recruiting team will review your qualifications and, if selected, you will be contacted to discuss the next steps in the interview process.

Equal Opportunity

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit our accommodations page for more information.