
location_onDalewood Park, Cross Lanes, Kanawha County, West Virginia, 25313, United States
As a Restaurant Manager, you will provide strong, positive leadership to your team, ensuring great and friendly guest experiences while maintaining operational excellence. Your mission is to help build profitable top-line sales for a single restaurant, overseeing its overall operation in strict accordance with Dunkin' standards, franchisee policies, and all applicable laws.
You will foster a guest-focused culture by creating a welcoming and friendly atmosphere. This role involves reviewing guest feedback to implement action plans that drive continuous improvement in service quality. You will also engage with the local community to build relationships and explore opportunities for partnerships or sponsorships, staying updated on industry trends and competitor activities to identify new business opportunities.
You will work in a fun, fast-paced team environment where collaboration is key. Your success depends on your ability to recruit, hire, train, and supervise a diverse team, including shift leaders, team members, bakers, and support staff. You will lead by example, demonstrating a strong work ethic and adherence to company values while resolving conflicts and providing constructive feedback to help your team grow.
Candidates must be fluent in spoken and written English (or the predominant language in the market) and possess basic computer and financial management skills. While a college degree and previous leadership experience in retail, restaurant, or hospitality are preferred, the ability to demonstrate leadership is essential. Interested candidates should apply through the official Dunkin' careers portal.
Work model: On-site
Dalewood Park, Cross Lanes, Kanawha County, West Virginia, 25313, United States
Cross Lanes, West Virginia
Skills: English, Basic Computer Skills, Basic Math, Financial Management.
Education: College Degree preferred.
Previous leadership experience in retail, restaurant or hospitality. College Degree.
Little General Store operates as a regional fuel and food service provider, delivering branded products and services through more than 100 locations across West Virginia, Virginia, and Ohio. Based in Beckley, West Virginia, the company focuses on oil and gas infrastructure while maintaining a commitment to local communities. With a presence spanning three states, Little General Store emphasizes locally owned operations to meet the needs of everyday customers. The company’s network includes convenience-focused locations designed to serve both drivers and residents with reliable fuel options and food services.
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