Customer Service/Sales
Not Disclosed•Full-TimeOn-site
location_on5399, Channel Park Drive, Bowen Village, Hanahan, Berkeley County, South Carolina, 29410, United States
Customer Service and Sales Associates serve as the frontline of our retail experience, dedicated to delivering fast, friendly service by actively engaging with customers to understand and meet their needs. This role is designed to empower associates to become product experts, utilizing our internal tools to provide comprehensive information that helps customers complete entire projects.
In this position, you will master the full sales cycle: greeting customers, qualifying their needs, recommending solutions, and closing the sale within your assigned department. You will also gain familiarity with the basics of adjacent departments to provide seamless support. Beyond sales, you play a critical role in maintaining the store's environment by ensuring your assigned areas remain in-stock, clean, shop-able, and safe.
Safety is a shared responsibility. You will be expected to follow all safety policies and standards, complete required training, and immediately address or report any hazards to the Manager on Duty. Your actions help ensure a safe working and shopping environment for yourself, co-workers, vendors, and customers.
Associates work cooperatively with Department Supervisors and cross-functional teams. Depending on store needs, you may support a variety of specific departments, including:
The Customer Service/Sales position encompasses several specialized types, including Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist, allowing for diverse career paths within the team.
Work model: On-site
5399, Channel Park Drive, Bowen Village, Hanahan, Berkeley County, South Carolina, 29410, United States
Hanahan, South Carolina
