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  1. Home
  2. chevron_right
  3. customer services
  4. chevron_right
  5. Customer Service Specialist Property and Casualty
Anywhere Real Estate Inc. logo

Customer Service Specialist Property and Casualty

Not Disclosed•Full-TimeOn-site

location_on4211, Schuler Street, Washington Avenue Coalition / Memorial Park, Washington Avenue Corridor, Houston, Harris County, Texas, 77007, United States

Apply Now

About the Team

Our Insurance Agency is a key component of Anywhere Real Estate Inc., dedicated to helping real estate agents provide consumers with a seamless transaction experience. As an independent provider of personal lines of insurance, our team collaborates with national and regional insurance companies to design affordable coverage options and combination policies that meet a variety of budgets and lifestyles.

Anywhere Real Estate Inc. (NYSE: HOUS) is moving real estate to what's next. Home to some of the most recognized brands in real estate—including Better Homes and Gardens® Real Estate, Century 21®, Coldwell Banker®, Corcoran®, ERA®, and Sotheby's International Realty®—we fulfill our purpose to empower everyone's next move. We support nearly 1 million home sale transactions annually, and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world.

About the Role

In this position, you will operate within an independent agency environment, navigating multiple carrier appetites and underwriting considerations to manage and retain accounts. You will serve as a trusted advisor, handling inbound and outbound calls to resolve issues, negotiate, and coordinate across multiple carriers simultaneously. Your work will directly influence retention outcomes through strategic quoting and carrier selection, ensuring policyholders receive the best coverage options for their needs.

You will be responsible for independently quoting insurance policies across 15+ carriers using rater systems and carrier portals. This role requires making informed placement decisions based on risk, pricing, and retention strategy while handling high-volume workflows. Beyond quoting, you will engage in proactive outreach to policyholders for renewals and remarketing opportunities, assisting with efforts to retain customers and improve satisfaction.

Our Culture

At Anywhere, we are empowering everyone's next move—your career included. What differentiates us is our scale, expertise, network, and unique business model. We pursue talent who are strategic thinkers, eager to find a better way, and obsessed with growth. We value our people-first culture, which thrives on empowerment, innovation, and cross-company collaboration.

We are proud of our award-winning culture and are consistently recognized as an employer of choice by organizations including Great Place to Work, Forbes World's Best Employers, Newsweek World's Most Trustworthy Companies, and Ethisphere World's Most Ethical Companies.

Equal Opportunity

Anywhere Real Estate Inc. is an Equal Opportunity Employer. We consider qualified applicants regardless of background, race, color, religion, gender, sexual orientation, national origin, disability, or veteran status.

Work location

Work model: On-site

location_on

4211, Schuler Street, Washington Avenue Coalition / Memorial Park, Washington Avenue Corridor, Houston, Harris County, Texas, 77007, United States

Houston, Texas

Key Responsibilities

  • check_circleRespond to customer policy inquiries via phone, email, and other communication channels
  • check_circleCollect and process payments accurately in compliance with agency standards
  • check_circlePerform proactive outreach to policyholders for renewals, retention, and remarketing opportunities
  • check_circleHandle inbound and outbound calls to resolve issues and coordinate across multiple carriers
  • check_circleIndependently quote insurance policies across multiple carriers using rater systems and portals
  • check_circleManage and retain accounts by navigating carrier appetites and underwriting considerations
  • check_circleComplete administrative duties including data entry, document management, and updating customer records
  • check_circleCollaborate with team members to meet service level agreements and retention goals

Requirements

  • verifiedInsurance license (Property & Casualty) or willingness to obtain within a specified timeframe
  • verifiedPrior experience in customer service
  • verifiedProficiency using rater systems
  • verifiedProficiency in agency management systems (e.g., AMS360, Salesforce)

Nice to Have

Existing Property & Casualty insurance license. Prior experience in an independent insurance agency environment handling multiple carriers.

Anywhere Real Estate Inc. logo
Company

Anywhere Real Estate Inc.

Industry

customer services

View company profilearrow_forwardlanguageWebsite
Quick Overview

Experience

Mid Level

Job Type

Full-Time

Skills Required

Insurance License

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Frequently asked questions about Customer Service Specialist Property and Casualty at Anywhere Real Estate Inc.

What does a Customer Service Specialist Property and Casualty at Anywhere Real Estate Inc. do?expand_more
Day-to-day, the Customer Service Specialist Property and Casualty at Anywhere Real Estate Inc. will respond to customer policy inquiries via phone, email, and other communication channels; collect and process payments accurately in compliance with agency standards; perform proactive outreach to policyholders for renewals, retention, and remarketing opportunities; and handle inbound and outbound calls to resolve issues and coordinate across multiple carriers.
What are the requirements for this Customer Service Specialist Property and Casualty role?expand_more
Anywhere Real Estate Inc. is looking for candidates who meet the following requirements: Insurance license (Property & Casualty) or willingness to obtain within a specified timeframe; Prior experience in customer service; Proficiency using rater systems; and Proficiency in agency management systems (e.g., AMS360, Salesforce).
Where is the Customer Service Specialist Property and Casualty role at Anywhere Real Estate Inc. located?expand_more
Customer Service Specialist Property and Casualty at Anywhere Real Estate Inc. is based in 4211, Schuler Street, Washington Avenue Coalition / Memorial Park, Washington Avenue Corridor, Houston, Harris County, Texas, 77007, United States. This is a on-site role.
Is this Customer Service Specialist Property and Casualty job remote, hybrid, or on-site?expand_more
Anywhere Real Estate Inc. has listed this Customer Service Specialist Property and Casualty role as on-site.
How much experience is required for this Customer Service Specialist Property and Casualty role?expand_more
Candidates for Customer Service Specialist Property and Casualty at Anywhere Real Estate Inc. should have mid level.
What skills do you need for the Customer Service Specialist Property and Casualty role at Anywhere Real Estate Inc.?expand_more
Key skills for Customer Service Specialist Property and Casualty at Anywhere Real Estate Inc. include Insurance License; Property & Casualty; Rater Systems; Ams360; and Salesforce.
What category does the Customer Service Specialist Property and Casualty role belong to?expand_more
Customer Service Specialist Property and Casualty at Anywhere Real Estate Inc. is part of the customer services job category on Recrutus.
Recrutus

Curating the world's most innovative career opportunities. We bridge the gap between visionary talent and industry-leading companies.

Search roles by city, category, skill, or job type — explore verified US employers, salary benchmarks, and remote-friendly teams hiring nationwide.

publiclanguageshare
Job seekers
Browse jobsCompanies hiringRemote jobsJobs by locationJobs by cityJobs by categoryJobs by skillCareer guidesCareer blogSalary insights
Job types
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Top states
Jobs in TexasJobs in CaliforniaJobs in New YorkJobs in FloridaJobs in North CarolinaJobs in VirginiaAll states →
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Popular skills
CDL A jobsExcel jobsEnglish jobsMicrosoft Office jobs
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Company
About usFAQContactPrivacy policy

Recrutus helps candidates discover roles that match their skills and helps teams reach qualified applicants faster. Browse by metro, discipline, or work style — from internships to senior leadership.

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Property & Casualty
Rater Systems
Ams360
Salesforce
US privacy notice
Accessibility