Customer Service Representative (Bilingual)
Not Disclosed•Full-TimeOn-site
location_on4123, Senter Road, San Jose, Santa Clara County, California, 95111, United States
The Community Choice Financial® Family of Brands is one of the largest consumer specialty finance organizations in the U.S. With over 10 brands represented in more than 1,500 brick-and-mortar stores across 24 states, we are steadfast in our commitment to help people access the short-term financial services they need when they need it the most.
We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years. Additionally, we have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025, and were named one of America’s Greatest Workplaces in Financial Services 2025 by Newsweek.
As a Customer Service Representative (CSR), you will play a pivotal role in our high-performance environment by helping people in your community access the financial solutions they need. You will build connections with our diverse customer base, processing transactions such as check cashing, money transfers, and customer payments while providing exceptional in-store experiences.
This dynamic entry-level position is designed for long-term growth. Many of our senior leaders launched their careers here, and we invest in your success through hands-on training, coaching, and development. You will work in a fast-paced environment where you can cultivate lasting relationships that drive repeat business and maximize customer success by offering personalized financial services.
If you are looking for an opportunity to advance at a fast-growing, impact-driven company, we encourage you to apply. Learn more about our culture and opportunities at ccffamilyofbrands.com/explore-careers.
Note: The Company uses artificial intelligence (AI) tools to assist in its recruitment and hiring process. Please read the AI Use Consent and Acknowledgement for more information.
The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information, or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
Security Reminder: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com.
Work model: On-site
4123, Senter Road, San Jose, Santa Clara County, California, 95111, United States
San Jose, California
Experience in check cashing, document verification, and/or money order processing. Prior cash handling and cash drawer/vault management experience. Bilingual (English/Spanish) skills. Valid driver's license, auto insurance, and personal vehicle.
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Skills: English, Spanish, Microsoft Office, Pos System, Check Cashing, Document Verification, Money Order Processing, Cash Handling, Cash Drawer Management, Vault Management.
Education: High school diploma or equivalent required.