CSR -Full - Time
Not Disclosed•Full-TimeOn-site
location_onShift Midtown, 330, West 38th Street, Manhattan Community Board 4, Manhattan, New York County, New York, 10018, United States
About Pay-O-Matic
Pay-O-Matic is New York City's most accessible financial services company, dedicated to transforming lives and communities. We provide instant gratification to our customers through rapid check cashing, bill payments, and various other products and services. Our mission is to make financial services accessible to humans everywhere.
We are a diverse and passionate, customer-centric company with scores of employees working in more than 100 locations. Just as we help our customers to prosper, we support our employees in achieving their professional aspirations. You'll have plenty of opportunities to learn new skills and build a career in an environment where unique contributions are recognized and celebrated.
POM values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of company objectives. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.
About the Role
As a Front-Line Customer Service Representative, you will be the face of Pay-O-Matic, responsible for maintaining optimal services and providing valuable customer service. You will join a team where you help others accomplish their financial needs through relatable products and services.
In this role, you will deliver exceptional guest service, ensuring a positive customer experience in line with company standards. You will work in a dynamic environment that may require floating to nearby stores and adapting to varying schedules, including weekends and holidays. Your day will involve managing company funds, implementing security measures, and performing daily reconciliations to ensure accuracy and transparency. You will uphold banking-related compliance rules while navigating workplace stressors with professionalism and mutual respect for colleagues.
Our Commitment to Diversity
We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
Work location
Work model: On-site
Similar Job Opportunities
Frequently asked questions about CSR -Full - Time at PAYOMATIC
What does a CSR -Full - Time at PAYOMATIC do?expand_more
A CSR -Full - Time at PAYOMATIC is responsible for the following: Process money transfer transactions and manage point of sale operations; Open and close the store when required; Perform daily reconciliation of transactions to ensure accuracy; and Manage company funds ensuring precise reconciliation with daily receipts.
What are the requirements for this CSR -Full - Time role?expand_more
To qualify for the CSR -Full - Time at PAYOMATIC position, applicants should have: Prior experience in customer service; Previous experience handling financial transactions; Fluency in both English and Spanish; Experience working with Microsoft Office Suite; General computer literacy; and Availability to work at nearby locations when needed.
Where is the CSR -Full - Time role at PAYOMATIC located?expand_more
CSR -Full - Time at PAYOMATIC is based in Shift Midtown, 330, West 38th Street, Manhattan Community Board 4, Manhattan, New York County, New York, 10018, United States. This is a on-site role.
Is this CSR -Full - Time job remote, hybrid, or on-site?expand_more
PAYOMATIC has listed this CSR -Full - Time role as on-site.