Customer Service Representative
Not Disclosed•Full-TimeOn-site
location_on12521, Amherst Drive, Austin, Travis County, Texas, 78727, United States
About LoanStar Title Loans
LoanStar Title Loans operates nearly 1,000 stores across more than twenty states. Since 1990, we have been committed to providing short-term loans through a process that is fast and hassle-free, with straightforward terms and competitive pricing, all while delivering excellent customer service.
About the Role
Customer Service Representatives are the heart of our business. In this full-time, in-store position, you will be the primary point of contact for potential borrowers and current customers, assisting them with questions regarding loan products, evaluating vehicles, and managing accounts. You will play a critical role in delivering the honest, respectful service our customers expect, ensuring compliance with company policies and applicable laws.
We are seeking motivated, honest, and dependable individuals looking for a long-term career opportunity. You will represent our company with integrity and professionalism within the communities we serve.
Schedule
This is a full-time role with a stable schedule designed to support work-life balance:
- Monday – Friday: 10:00 AM – 6:00 PM
- Rotating Saturdays: 9:00 AM – 2:00 PM
- Sundays: Never worked
Hiring Process
Applicants must be able to pass a company background screening, which may include criminal, credit, and employment verification, consistent with applicable state and federal laws.
Equal Opportunity Employer
LoanStar Title Loans is an Equal Opportunity Employer. We consider applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other protected characteristic in accordance with applicable law.
Work location
Work model: On-site
12521, Amherst Drive, Austin, Travis County, Texas, 78727, United States
Austin, Texas
Key Responsibilities
- check_circleProvide exceptional customer service in person and by phone
Similar Job Opportunities
Skills, education and keywords
Education: High school diploma or equivalent required.
Frequently asked questions about Customer Service Representative at Loanmax Title Loans
What does a Customer Service Representative at Loanmax Title Loans do?expand_more
In this Customer Service Representative at Loanmax Title Loans role, you will provide exceptional customer service in person and by phone; explain loan products, terms, and payment options clearly; evaluate vehicles and process loan applications; and manage customer accounts and payment processing.
What are the requirements for this Customer Service Representative role?expand_more
Loanmax Title Loans is looking for candidates who meet the following requirements: High school diploma or equivalent; Must be able to work full-time schedule; and Must be able to pass a company background screening.
Where is the Customer Service Representative role at Loanmax Title Loans located?expand_more
Customer Service Representative at Loanmax Title Loans is based in 12521, Amherst Drive, Austin, Travis County, Texas, 78727, United States. This is a on-site role.