Customer Service Representative
Not Disclosed•Full-TimeOn-site
location_on134, Lancaster Street, Downtown, East End, Portland, Cumberland County, Maine, 04101, United States
About the Role
As a Customer Service Representative in our Retail department, you will be the face of the bank for both new and existing customers. Your mission is to accurately and courteously meet account needs while actively participating in daily branch activities that drive growth and operational excellence. This role is designed for individuals who thrive on building relationships and are eager to support the bank's initiatives within the community.
In this position, you will serve as a trusted advisor, identifying customer needs and making appropriate referrals for bank products and services. You will handle a variety of financial activities, from opening and servicing consumer and business accounts to processing loan applications. Whether interacting with customers in person, via mail, or through digital channels, you will ensure every transaction is handled with professionalism, efficiency, and strict adherence to federal and state banking regulations.
You may be required to work across multiple locations within the bank's geographic area, contributing to a dynamic environment where community engagement and personal growth are valued. This role is essential to maintaining the bank's service standards and fostering trust within the local community.
Work location
Work model: On-site
134, Lancaster Street, Downtown, East End, Portland, Cumberland County, Maine, 04101, United States
Portland, Maine
Key Responsibilities
- check_circleBuild and develop customer relationships by identifying needs and making product referrals
- check_circlePerform customer inquiries and transactions including opening and servicing accounts
- check_circleComplete teller functions for customers in person, by mail, or as assigned
- check_circleAdhere to Federal and State banking regulations and follow bank policies and security procedures
- check_circleProvide professional, courteous, and efficient service to internal and external customers
- check_circleParticipate in community initiatives to support relationship development in the bank's service areas
Requirements
- verifiedHigh school diploma or equivalent
- verified1+ years customer service experience
- verifiedFamiliarity with computer applications
Nice to Have
Experience in a banking environment.
Similar Job Opportunities
Skills, education and keywords
Skills: Customer Service, Computer Applications, Banking Regulations.
Education: High school diploma or equivalent required.
Frequently asked questions about Customer Service Representative at Maine Community Bank
What does a Customer Service Representative at Maine Community Bank do?expand_more
In this Customer Service Representative at Maine Community Bank role, you will build and develop customer relationships by identifying needs and making product referrals; perform customer inquiries and transactions including opening and servicing accounts; complete teller functions for customers in person, by mail, or as assigned; and adhere to federal and state banking regulations and follow bank policies and security procedures.
What are the requirements for this Customer Service Representative role?expand_more
Maine Community Bank is looking for candidates who meet the following requirements: High school diploma or equivalent; 1+ years customer service experience; and Familiarity with computer applications.
Where is the Customer Service Representative role at Maine Community Bank located?expand_more
Customer Service Representative at Maine Community Bank is based in 134, Lancaster Street, Downtown, East End, Portland, Cumberland County, Maine, 04101, United States. This is a on-site role.
Is this Customer Service Representative job remote, hybrid, or on-site?expand_more
Maine Community Bank has listed this Customer Service Representative role as on-site.
How much experience is required for this Customer Service Representative role?expand_more
Customer Service Representative at Maine Community Bank typically requires 1+ years of relevant experience at the entry level level.
What skills do you need for the Customer Service Representative role at Maine Community Bank?expand_more
Key skills for Customer Service Representative at Maine Community Bank include Customer Service; Computer Applications; and Banking Regulations.
What education is required for Customer Service Representative at Maine Community Bank?expand_more
Educational requirements for this role: High school diploma or equivalent required.
What category does the Customer Service Representative role belong to?expand_more
Customer Service Representative at Maine Community Bank is part of the customer services job category on Recrutus.