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  1. Home
  2. chevron_right
  3. customer services
  4. chevron_right
  5. Customer Service Representative
U-Haul logo

Customer Service Representative

Not Disclosed•Full-TimeOn-site

location_on3rd Avenue North, Downtown Nashville, Nashville, Davidson County, Middle Tennessee, Tennessee, 37208, United States

Apply Now

About the Role

U-Haul is seeking friendly, motivated individuals to serve as the face of our company's exceptional service. As a Customer Service Representative, you will work as part of a supportive team to ensure customers receive all the help they need on their journeys. Your day will involve inspecting and maintaining equipment, assisting customers inside and outside the center, and using up-to-date technology to dispatch and return rentals.

This position offers on-the-job education and opportunities for career stability and advancement. You will participate in ongoing continuous learning through U-Haul University and have the chance to earn certifications for tasks like filling propane and operating a forklift.

Why Join U-Haul?

Our motto is 'Hire Fast, Pay Fast.' We believe in rewarding our team immediately, offering the ability to start today and get paid today. We provide a $100 hiring bonus and a $300 cash bonus upon completion of the U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program.

We offer a comprehensive benefits package including health, dental, and vision plans, a 401(k) Savings Plan, and an Employee Stock Ownership Plan (ESOP). Additional perks include gym and mindset app reimbursements, discounts on various products and services, and identity theft protection.

Hiring Process

We offer a streamlined application experience. Schedule two hands-on working interviews to demonstrate your skills, and you will get paid for each session.

Equal Opportunity Employer

U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available upon request for applicants taking part in all aspects of the selection process.

Work location

Work model: On-site

location_on

3rd Avenue North, Downtown Nashville, Nashville, Davidson County, Middle Tennessee, Tennessee, 37208, United States

Nashville, Tennessee

Key Responsibilities

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Skills, education and keywords

Skills: U-Scan Technology, Forklift, 1-2-3 Punch Certification Program.

Education: High school diploma or equivalent required.

Frequently asked questions about Customer Service Representative at U-Haul

What does a Customer Service Representative at U-Haul do?expand_more
A Customer Service Representative at U-Haul is responsible for the following: Assist customers inside and outside a U-Haul center with products and services; Use smartphone-based U-Scan technology to manage rentals and inventory; Move and hook up U-Haul trucks and trailers; and Clean and inspect equipment on the lot including checking fluid levels.
What are the requirements for this Customer Service Representative role?expand_more
To qualify for the Customer Service Representative at U-Haul position, applicants should have: Valid driver's license and ability to maintain a good driving record; and High school diploma or equivalent.
Where is the Customer Service Representative role at U-Haul located?expand_more
Customer Service Representative at U-Haul is based in 3rd Avenue North, Downtown Nashville, Nashville, Davidson County, Middle Tennessee, Tennessee, 37208, United States. This is a on-site role.
Is this Customer Service Representative job remote, hybrid, or on-site?
Recrutus

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Search roles by city, category, skill, or job type — explore verified US employers, salary benchmarks, and remote-friendly teams hiring nationwide.

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Job seekers
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check_circle
Assist customers inside and outside a U-Haul center with products and services
  • check_circleUse smartphone-based U-Scan technology to manage rentals and inventory
  • check_circleMove and hook up U-Haul trucks and trailers
  • check_circleClean and inspect equipment on the lot including checking fluid levels
  • check_circleAnswer questions and educate customers regarding products and services
  • check_circlePrepare rental invoices and accept equipment returned from rental
  • check_circleInstall hitches and trailer wiring
  • check_circleFill propane and operate a forklift
  • Requirements

    • verifiedValid driver's license and ability to maintain a good driving record
    • verifiedHigh school diploma or equivalent

    Benefits & Perks

    check_circleOn-the-job education and U-Haul University trainingcheck_circle$100 hiring bonuscheck_circle$300 cash bonus upon completion of 1-2-3 Punch Certification Programcheck_circlePaid holidays, vacation, and sick days (if eligible)check_circleHealth insurance and prescription plans (if eligible)check_circleDental and Vision Planscheck_circleLife insurancecheck_circle401(k) Savings Plancheck_circleEmployee Stock Ownership Plan (ESOP)check_circleMetLaw Legal program and MetLife auto and home insurance
    U-Haul logo
    Company

    U-Haul

    Industry

    customer services

    View company profilearrow_forwardlanguageWebsite
    Quick Overview

    Experience

    Entry Level

    Education

    High school diploma or equivalent required

    Job Type

    Full-Time

    Skills Required

    U-Scan TechnologyForklift1-2-3 Punch Certification Program
    arrow_forward
    expand_more
    U-Haul has listed this Customer Service Representative role as on-site.
    How much experience is required for this Customer Service Representative role?expand_more
    Candidates for Customer Service Representative at U-Haul should have entry level.
    What skills do you need for the Customer Service Representative role at U-Haul?expand_more
    Key skills for Customer Service Representative at U-Haul include U-Scan Technology; Forklift; and 1-2-3 Punch Certification Program.
    What education is required for Customer Service Representative at U-Haul?expand_more
    Educational requirements for this role: High school diploma or equivalent required.
    What category does the Customer Service Representative role belong to?expand_more
    Customer Service Representative at U-Haul is part of the customer services job category on Recrutus.
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