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  1. Home
  2. chevron_right
  3. customer services
  4. chevron_right
  5. Customer Service Representative
U-Haul logo

Customer Service Representative

Not Disclosed•Full-TimeOn-site

location_on249, East 153rd Street, The Bronx, Bronx County, New York, 10451, United States

Apply Now

About the Role

U-Haul is seeking friendly, motivated individuals to serve as the face of our company's exceptional service. As a Customer Service Representative, you will work as part of a supportive team to ensure customers receive all the help they need on their journeys. This role goes beyond standard customer service; you will be the expert guiding clients through equipment inspections, maintenance, and the dispatch and return of U-Haul trucks and trailers using up-to-date technology.

Why Join U-Haul?

We believe in supporting our team with tangible rewards and growth opportunities. Our motto is 'Hire Fast, Pay Fast,' allowing you to start today and get paid today! We offer a $100 hiring bonus and a $300 cash bonus upon completion of our 1-2-3 Punch Certification Program. Additionally, we provide on-the-job education through U-Haul University, ensuring you gain valuable skills in equipment inspection, propane filling, and forklift operation.

Hiring Process

We value your time and effort. We invite you to schedule two hands-on working interviews, and you will be paid for each session. This practical approach allows you to experience the work environment firsthand while demonstrating your capabilities.

Our Culture & Commitment

U-Haul is an equal opportunity employer committed to diversity and inclusion. All applications are considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable law. We are dedicated to providing individual accommodations for applicants participating in all aspects of the selection process upon request. Information gathered during this process is shared strictly on a need-to-know basis.

Work location

Work model: On-site

location_on

249, East 153rd Street, The Bronx, Bronx County, New York, 10451, United States

New York, New York

Key Responsibilities

  • check_circleAssist customers inside and outside a U-Haul center with products and services

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Skills, education and keywords

Skills: U-Scan Technology, Forklift, 1-2-3 Punch Certification Program.

Education: High school diploma or equivalent required.

Frequently asked questions about Customer Service Representative at U-Haul

What does a Customer Service Representative at U-Haul do?expand_more
Day-to-day, the Customer Service Representative at U-Haul will assist customers inside and outside a u-haul center with products and services; use smartphone-based u-scan technology to manage rentals and inventory; move and hook up u-haul trucks and trailers; and clean and inspect equipment on the lot including checking fluid levels.
What are the requirements for this Customer Service Representative role?expand_more
To qualify for the Customer Service Representative at U-Haul position, applicants should have: Valid driver's license and ability to maintain a good driving record; and High school diploma or equivalent.
Where is the Customer Service Representative role at U-Haul located?expand_more
Customer Service Representative at U-Haul is based in 249, East 153rd Street, The Bronx, Bronx County, New York, 10451, United States. This is a on-site role.
Is this Customer Service Representative job remote, hybrid, or on-site?
bookmark
  • check_circleUse smartphone-based U-Scan technology to manage rentals and inventory
  • check_circleMove and hook up U-Haul trucks and trailers
  • check_circleClean and inspect equipment on the lot including checking fluid levels
  • check_circleAnswer questions and educate customers regarding products and services
  • check_circlePrepare rental invoices and accept equipment returned from rental
  • check_circleInstall hitches and trailer wiring
  • check_circleFill propane and drive a forklift as certified
  • Requirements

    • verifiedValid driver's license and ability to maintain a good driving record
    • verifiedHigh school diploma or equivalent

    Benefits & Perks

    check_circleOn-the-job education and U-Haul University trainingcheck_circle$100 hiring bonuscheck_circle$300 cash bonus upon completion of 1-2-3 Punch Certification Programcheck_circlePaid holidays, vacation, and sick days (if eligible)check_circleHealth insurance and prescription plans (if eligible)check_circleDental and Vision Planscheck_circleLife insurancecheck_circle401(k) Savings Plancheck_circleEmployee Stock Ownership Plan (ESOP)check_circleMetLaw Legal program and MetLife auto and home insurance
    U-Haul logo
    Company

    U-Haul

    Industry

    customer services

    View company profilearrow_forwardlanguageWebsite
    Quick Overview

    Experience

    Entry Level

    Education

    High school diploma or equivalent required

    Job Type

    Full-Time

    Skills Required

    U-Scan TechnologyForklift1-2-3 Punch Certification Program
    arrow_forward
    expand_more
    U-Haul has listed this Customer Service Representative role as on-site.
    How much experience is required for this Customer Service Representative role?expand_more
    Candidates for Customer Service Representative at U-Haul should have entry level.
    What skills do you need for the Customer Service Representative role at U-Haul?expand_more
    Key skills for Customer Service Representative at U-Haul include U-Scan Technology; Forklift; and 1-2-3 Punch Certification Program.
    What education is required for Customer Service Representative at U-Haul?expand_more
    Educational requirements for this role: High school diploma or equivalent required.
    What category does the Customer Service Representative role belong to?expand_more
    Customer Service Representative at U-Haul is part of the customer services job category on Recrutus.
    Recrutus

    Curating the world's most innovative career opportunities. We bridge the gap between visionary talent and industry-leading companies.

    Search roles by city, category, skill, or job type — explore verified US employers, salary benchmarks, and remote-friendly teams hiring nationwide.

    publiclanguageshare
    Job seekers
    Browse jobsCompanies hiringRemote jobsJobs by locationJobs by cityJobs by categoryJobs by skillCareer guidesCareer blogSalary insights
    Job types
    Contractor jobsFull-Time jobsIntern jobsOther jobsPart-Time jobsPer-Diem jobsTemporary jobsVolunteer jobs
    Top states
    Jobs in TexasJobs in CaliforniaJobs in New YorkJobs in FloridaJobs in VirginiaJobs in North CarolinaAll states →
    Top categories
    Healthcare & Nursing jobsLogistics & Warehouse jobsEngineering jobsIT jobsSales jobsHospitality & Catering jobsAccounting & Finance jobs
    Popular skills
    CDL-A jobsExcel jobsEnglish jobsMicrosoft Office jobs
    Featured employers
    Company
    About usFAQContactPrivacy policy

    Recrutus helps candidates discover roles that match their skills and helps teams reach qualified applicants faster. Browse by metro, discipline, or work style — from internships to senior leadership.

    © 2026 Recrutus. All rights reserved.
    Terms of serviceCookie policyAcceptable useDMCA policyEmployer termsCandidate terms
    US privacy notice
    Accessibility