Customer Service Representative
Not Disclosed•Full-TimeOn-site
location_on2610, Veranda View Circle, Polk County, Florida, 33812, United States
About GEICO
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day, we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers.
About the Role
When you grow, GEICO grows. This Customer Service Representative role is for people who like to solve problems and help others. You will be the first contact for our customers, answering billing questions, making policy changes, and providing recommendations. Your goal is to deliver personalized service that demonstrates the value of being insured by GEICO.
Many associates see a base salary increase of 10% within their first year, with top associates seeing increases up to 15%. We offer a career where you can learn, grow, and thrive through personalized development programs, industry-leading training, certification assistance, and career mentorship with supportive leaders at all levels.
Equal Opportunity
The GEICO Companies provide for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, or genetic information. We hire and promote individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job. We do not condone or tolerate an atmosphere of intimidation or harassment and expect all associates to maintain an atmosphere free from discrimination with mutual respect.
Note: At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
Work location
Work model: On-site
2610, Veranda View Circle, Polk County, Florida, 33812, United States
Florida
Key Responsibilities
- check_circleDeliver personalized customer service in a call center environment
- check_circleAnswer customer billing questions and inquiries
- check_circleResolve customer problems and foster trust
- check_circleProvide insurance recommendations to customers
- check_circleProcess policy changes for existing policyholders
Requirements
- verifiedMinimum of high school diploma or equivalent
- verifiedExperience providing outstanding customer service
- verifiedSolid computer and multi-tasking skills
- verifiedUS work authorization (no sponsorship)
Benefits & Perks
check_circle401K savings plan vested from day one with 6% matchcheck_circleTuition assistance programcheck_circleMental healthcare benefitscheck_circleFertility and adoption assistanceGEICO Flex program allowing remote work up to four weeks per year
Similar Job Opportunities
Skills, education and keywords
Education: Minimum of high school diploma or equivalent.
Frequently asked questions about Customer Service Representative at GEICO
What does a Customer Service Representative at GEICO do?expand_more
A Customer Service Representative at GEICO is responsible for the following: Deliver personalized customer service in a call center environment; Answer customer billing questions and inquiries; Resolve customer problems and foster trust; and Provide insurance recommendations to customers.
What are the requirements for this Customer Service Representative role?expand_more
GEICO is looking for candidates who meet the following requirements: Minimum of high school diploma or equivalent; Experience providing outstanding customer service; Solid computer and multi-tasking skills; and US work authorization (no sponsorship).
Where is the Customer Service Representative role at GEICO located?expand_more
Customer Service Representative at GEICO is based in 2610, Veranda View Circle, Polk County, Florida, 33812, United States. This is a on-site role.
Is this Customer Service Representative job remote, hybrid, or on-site?expand_more
GEICO has listed this Customer Service Representative role as on-site.
How much experience is required for this Customer Service Representative role?expand_more
Candidates for Customer Service Representative at GEICO should have mid level.
What education is required for Customer Service Representative at GEICO?expand_more
Educational requirements for this role: Minimum of high school diploma or equivalent.
What category does the Customer Service Representative role belong to?expand_more
Customer Service Representative at GEICO is part of the customer services job category on Recrutus.