Customer Service Delivery Driver
Not Disclosed•Full-TimeOn-site
location_on2209, Lexington Avenue South, Mendota Heights, Dakota County, Minnesota, 55120, United States
About the Team
Carvana is the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500. Our mission is to reintroduce happiness into the car-buying process, whether that means delivering vehicles straight to customers' driveways or getting involved in the local community. We are looking for enthusiastic, energetic, and self-motivated team players to join the 'Hauler-Life' and lead the charge in delivering that experience.
About the Role
As a Customer Advocate, you will be the face of Carvana at the customer's door. You will drive custom car haulers to deliver vehicles, load and unload cars, and perform safety inspections to ensure every vehicle is ready for the road. This role is a blend of driving and physical activity, requiring you to handle paperwork, document customer interactions, and maintain a clean driving record. While a commercial license is not required, you will receive ample training to operate our haulers safely. You will also work to obtain necessary local certifications, such as a Notary or specialty licenses, sponsored by Carvana.
Hiring Process
Candidates must be at least 21 years of age and possess a valid driver's license. All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Specific state requirements, such as obtaining a Notary license within 90 days or a Chauffeur's license within two weeks for certain states, must be satisfied during employment.
Equal Opportunity
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Work location
Work model: On-site
2209, Lexington Avenue South, Mendota Heights, Dakota County, Minnesota, 55120, United States
Mendota Heights, Minnesota
Key Responsibilities
- check_circlePerform physically demanding tasks including vehicle detailing and lifting items up to 50lbs
- check_circleComplete customer paperwork and document thorough notes in the customer tracking system
- check_circleDeliver vehicles directly to customers' doors using custom car haulers
- check_circleMaintain a clean driving record and adhere to all CMV Driver Qualification policies
- check_circleLoad and unload vehicles onto the hauler while performing regular safety inspections
- check_circleObtain and maintain required state-specific licenses such as Notary, Chauffeur, or Vehicle Verifier
Requirements
- verified2+ years customer-facing experience
- verifiedValid driver's license
- verifiedEnglish proficiency (read, write, speak)
- verifiedNotary license (or ability to obtain within 90 days)
- verifiedChauffeur's license (IL, MI, LA, MO) or state specialty license
- verifiedVehicle Verifier license (CA)
- verifiedDOT Medical Card
- verifiedPass drug test
- verifiedNo visa sponsorship eligibility
Benefits & Perks
check_circle401(k) with Carvana matchcheck_circle100% company paid healthcare premiums plus dental and vision benefitscheck_circleWellness program supporting mental, physical, and financial healthcheck_circlePet care savings programGenerous paid time off: 13 days first year, increasing to 20 days thereafter
Similar Job Opportunities
Skills, education and keywords
Skills: English, Notary, Chauffeur's License, Vehicle Verifier License, Dmv/title And Registration Systems, Dot Medical Card.
Education: Bachelor's degree mentioned for tuition reimbursement and student loan repayment program.
Frequently asked questions about Customer Service Delivery Driver at Carvana
What does a Customer Service Delivery Driver at Carvana do?expand_more
Day-to-day, the Customer Service Delivery Driver at Carvana will perform physically demanding tasks including vehicle detailing and lifting items up to 50lbs; complete customer paperwork and document thorough notes in the customer tracking system; deliver vehicles directly to customers' doors using custom car haulers; and maintain a clean driving record and adhere to all cmv driver qualification policies.
What are the requirements for this Customer Service Delivery Driver role?expand_more
Carvana is looking for candidates who meet the following requirements: 2+ years customer-facing experience; Valid driver's license; English proficiency (read, write, speak); Notary license (or ability to obtain within 90 days); Chauffeur's license (IL, MI, LA, MO) or state specialty license; and Vehicle Verifier license (CA).
Where is the Customer Service Delivery Driver role at Carvana located?expand_more
Customer Service Delivery Driver at Carvana is based in 2209, Lexington Avenue South, Mendota Heights, Dakota County, Minnesota, 55120, United States. This is a on-site role.
Is this Customer Service Delivery Driver job remote, hybrid, or on-site?expand_more
Carvana has listed this Customer Service Delivery Driver role as on-site.
How much experience is required for this Customer Service Delivery Driver role?expand_more
Customer Service Delivery Driver at Carvana typically requires 2+ years of relevant experience at the mid level level.
What skills do you need for the Customer Service Delivery Driver role at Carvana?expand_more
Key skills for Customer Service Delivery Driver at Carvana include English; Notary; Chauffeur's License; Vehicle Verifier License; Dmv/title And Registration Systems; and Dot Medical Card.
What education is required for Customer Service Delivery Driver at Carvana?expand_more
Educational requirements for this role: Bachelor's degree mentioned for tuition reimbursement and student loan repayment program.
What category does the Customer Service Delivery Driver role belong to?expand_more
Customer Service Delivery Driver at Carvana is part of the travel job category on Recrutus.