Customer Service Agent
Not Disclosed•Full-TimeOn-site
location_on301, Union Street, Central Business District, Belltown, Seattle, King County, Washington, 98101, United States
About the Role
The Customer Service Agent serves as the primary point of contact for all inbound and outbound passengers, ensuring a seamless travel experience from start to finish. This role is critical in maintaining operational efficiency and passenger satisfaction at our airport locations.
Training & Development
To ensure every agent is fully prepared for the demands of the position, we provide a comprehensive three-week paid training program located in Honolulu. This immersive experience covers essential operational procedures, safety protocols, and customer service excellence before you begin your duties.
Key Responsibilities
In this position, you will be responsible for preparing, reporting, and accounting for all necessary documentation. You will manage money transactions with precision, checking and correcting reports to maintain accuracy. The role also involves operating specialized equipment required for daily operations. Depending on operational needs, you may be required to record and report meteorological observations and perform Aircraft Marshall duties.
Equal Opportunity
We are an equal opportunity employer committed to building a diverse and inclusive workforce.
Work location
Work model: On-site
301, Union Street, Central Business District, Belltown, Seattle, King County, Washington, 98101, United States
Seattle, Washington
Key Responsibilities
- check_circleProvide customer service to inbound and outbound passengers
- check_circleCheck and correct reports and other documents
- check_circleOperate equipment necessary to perform job duties
- check_circleRecord and report meteorological observations where required
- check_circlePerform Aircraft Marshall duties as needed
- check_circlePrepare, report, and account for necessary documents
- check_circleManage money transactions and ensure accuracy
Benefits & Perks
check_circleThree weeks paid training in Honolulu
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Frequently asked questions about Customer Service Agent at FSQA Solutions LLC
What does a Customer Service Agent at FSQA Solutions LLC do?expand_more
In this Customer Service Agent at FSQA Solutions LLC role, you will provide customer service to inbound and outbound passengers; check and correct reports and other documents; operate equipment necessary to perform job duties; and record and report meteorological observations where required.
Where is the Customer Service Agent role at FSQA Solutions LLC located?expand_more
Customer Service Agent at FSQA Solutions LLC is based in 301, Union Street, Central Business District, Belltown, Seattle, King County, Washington, 98101, United States. This is a on-site role.
Is this Customer Service Agent job remote, hybrid, or on-site?expand_more
FSQA Solutions LLC has listed this Customer Service Agent role as on-site.
How much experience is required for this Customer Service Agent role?expand_more
Candidates for Customer Service Agent at FSQA Solutions LLC should have mid level.
What skills do you need for the Customer Service Agent role at FSQA Solutions LLC?expand_more
Key skills for Customer Service Agent at FSQA Solutions LLC include Customer Service; Money Transactions; Equipment Operation; Meteorological Observations; and Aircraft Marshall.
What category does the Customer Service Agent role belong to?expand_more
Customer Service Agent at FSQA Solutions LLC is part of the customer services job category on Recrutus.
About FSQA Solutions LLC
FSQA Solutions LLC operates as an independent food safety consulting and third-party auditing practice headquartered in Queens, NY. The firm specializes in the Food and Beverage Services industry, providing support to food manufacturers, processors, distributors, and specialty producers throughout the New York metropolitan region. By leveraging over three decades of industry experience from founder Kevin Byrne, the organization assists clients in developing robust, audit-ready food safety systems capable of withstanding rigorous scrutiny.
The company serves a diverse client base including bakeries, seafood processors, beverage producers, coffee roasters, flavor houses, dietary supplement manufacturers, warehouses, and commissary kitchens. Kevin Byrne holds multiple credentials including PCQI, Certified SQF Practitioner, and Registered BRCGS Consultant. His work involves conducting third-party audits for major organizations such as NSF International and Intertek/SAI Global, covering a territory that extends from southern New Jersey through Westchester and Suffolk County, NY.
FSQA Solutions delivers a range of services tailored to the specific needs of food businesses, including consulting retainers, project-based engagements, gap assessments, food safety plan development, employee training, and audit preparation. The firm focuses on practical, hands-on expertise rather than corporate compliance models, helping organizations achieve certifications like SQF and BRCGS or strengthen their food safety culture from the ground up.
Browse more roles: All FSQA Solutions LLC jobs, customer services jobs on Recrutus.