Customer Delivery Driver

About the Team

Carvana is the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500. We are on a mission to reintroduce happiness into the car-buying process, whether that means delivering vehicles straight to customers' driveways or getting involved in the local community. Our Customer Advocates are the face of this mission, leading the charge to deliver a unique and joyful experience to every customer.

About the Role

As a Customer Advocate, you will be the driving force behind our "Hauler-Life." You will partner with customers to deliver their new vehicles directly to their doors using our custom car haulers. This role is designed for enthusiastic, energetic, and self-motivated team players who thrive in a fast-paced environment.

Your day will involve a mix of driving, physical activity, and customer interaction. You will frequently load and unload vehicles onto the hauler, inspect the vehicle to ensure it is safe to drive, and complete necessary paperwork with thorough notes in our tracking system. While a commercial license is not required to drive the hauler, you will receive ample training to operate the vehicle safely. You must be prepared to work in various weather conditions, from summer heat to snow, and sustain physical activity for extended periods.

Hiring Process & Requirements

To join the team, candidates must have at least two years of customer-facing experience. You must be at least 21 years of age, possess a valid driver's license, and be able to read, write, speak, and understand English. All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship.

Successful candidates must be able to obtain specific licenses within the first 90 days of employment, sponsored by Carvana. These include a Notary license (or ability to obtain one), and depending on your location, a Chauffeur's license (Illinois, Michigan, Louisiana, Missouri) or a Vehicle Verifier license (California). You must also be able to satisfy state-specific requirements related to access to DMV, title, and registration systems.

Equal Opportunity

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.