Customer Delivery Driver

About the Team

Carvana is the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500. We are on a mission to reintroduce happiness into the car-buying process, whether that means delivering vehicles straight to customers' driveways or getting involved in the local community. Our Customer Advocates are the face of this mission, leading the charge to deliver a unique 'Hauler-Life' experience.

About the Role

As a Customer Advocate, you will be an enthusiastic, energetic, and self-motivated team player responsible for the final leg of the customer's journey. You will drive custom car haulers to deliver vehicles directly to customers' doors, handling the physical aspects of loading and unloading vehicles while ensuring they are safe to drive. This role requires you to complete customer paperwork, maintain thorough notes in our tracking system, and consistently uphold Carvana's safety standards. While a commercial license is not required, you will receive ample training to operate the haulers and must be prepared to work in various weather conditions, from summer heat to snow.

Hiring Process & Requirements

To join the team, candidates must have at least two years of customer-facing experience. The hiring process includes a drug test and obtaining a DOT Medical Card. Successful candidates must be at least 21 years old, possess a valid driver's license, and be able to read, write, speak, and understand English.

Specific licensing requirements vary by location and must be obtained within the first few weeks or months of employment (sponsored by Carvana):

• Illinois, Michigan, Louisiana, and Missouri: Obtain a Chauffeur's license or state specialty license within two weeks.
• California: Obtain a Vehicle Verifier license within 90 days.
• All Locations: Obtain a Notary license in your local jurisdiction within 90 days.

Candidates must also be able to satisfy state-specific requirements related to accessing DMV, title, and registration systems. Please note that this role is not eligible for visa sponsorship.

Equal Opportunity

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.