Customer Delivery Driver
Not Disclosed•Full-TimeOn-site
location_on776, Baxter Street Southeast, Third Ward, Grand Rapids, Kent County, Michigan, 49503, United States
About the Team
Carvana is the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500. Our mission is to reintroduce happiness into the car-buying process, whether that means delivering vehicles straight to customers' driveways or getting involved in the local community. We are looking for enthusiastic, energetic, and self-motivated team players to join the 'Hauler-Life' and lead the charge in delivering that experience.
About the Role
As a Customer Advocate, you will be the face of Carvana at the customer's doorstep. You will drive custom car haulers to deliver vehicles, ensuring a seamless handover experience. This role involves loading and unloading vehicles, performing thorough inspections to ensure safety, and managing customer paperwork with detailed notes in our tracking system. While a commercial license is not required, you will receive ample training to operate the hauler safely. The role is physically active, requiring you to walk, stand, and lift items up to 50 lbs for extended periods, often in varying weather conditions.
Hiring Process & Requirements
Candidates must have at least 2 years of customer-facing experience. You must be at least 21 years old, possess a valid driver's license, and be able to read, write, speak, and understand English. All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship.
Specific licensing requirements vary by location and must be obtained within the first 90 days (or two weeks for certain states): a Notary license, a Chauffeur's license (for IL, MI, LA, MO), or a Vehicle Verifier license (for CA). Carvana sponsors the process for these requirements. Additionally, you must be able to satisfy state-specific requirements related to accessing DMV, title, and registration systems.
Equal Opportunity
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Work location
Work model: On-site
776, Baxter Street Southeast, Third Ward, Grand Rapids, Kent County, Michigan, 49503, United States
Grand Rapids, Michigan
Key Responsibilities
- check_circleInspect car haulers to ensure vehicles are safe to drive
- check_circleDeliver vehicles directly to customers' doors using custom car haulers
- check_circleComplete customer paperwork and document notes in the tracking system
- check_circleDetail vehicles and perform physical tasks in various weather conditions
- check_circleLoad and unload vehicles onto the hauler while performing physical labor
- check_circleMaintain a clean driving record in compliance with safety policies
Requirements
- verified2+ years customer-facing experience
- verifiedValid driver's license
- verifiedAbility to read, write, speak, and understand English
- verifiedMust pass drug test
- verifiedMust obtain DOT Medical Card
- verifiedNotary license (or ability to obtain within 90 days)
- verifiedState-specific specialty license (e.g., Chauffeur's, Vehicle Verifier) as required by location
Benefits & Perks
check_circle401(k) with Carvana matchcheck_circle100% Company Paid Healthcare Premiums plus Dental and Vision benefitscheck_circleWellness program supporting mental, physical, and financial healthcheck_circlePet care savings programGenerous paid time off (13 days first year, 20 days thereafter)
Similar Job Opportunities
Skills, education and keywords
Skills: English, Notary, Chauffeur's License, Vehicle Verifier License, Dot Medical Card.
Education: Bachelor's degree mentioned for tuition reimbursement and student loan repayment program.
Frequently asked questions about Customer Delivery Driver at Carvana
What does a Customer Delivery Driver at Carvana do?expand_more
A Customer Delivery Driver at Carvana is responsible for the following: Inspect car haulers to ensure vehicles are safe to drive; Deliver vehicles directly to customers' doors using custom car haulers; Complete customer paperwork and document notes in the tracking system; and Detail vehicles and perform physical tasks in various weather conditions.
What are the requirements for this Customer Delivery Driver role?expand_more
Carvana is looking for candidates who meet the following requirements: 2+ years customer-facing experience; Valid driver's license; Ability to read, write, speak, and understand English; Must pass drug test; Must obtain DOT Medical Card; and Notary license (or ability to obtain within 90 days).
Where is the Customer Delivery Driver role at Carvana located?expand_more
Customer Delivery Driver at Carvana is based in 776, Baxter Street Southeast, Third Ward, Grand Rapids, Kent County, Michigan, 49503, United States. This is a on-site role.
Is this Customer Delivery Driver job remote, hybrid, or on-site?expand_more
Carvana has listed this Customer Delivery Driver role as on-site.
How much experience is required for this Customer Delivery Driver role?expand_more
Customer Delivery Driver at Carvana typically requires 2+ years of relevant experience at the mid level level.
What skills do you need for the Customer Delivery Driver role at Carvana?expand_more
Key skills for Customer Delivery Driver at Carvana include English; Notary; Chauffeur's License; Vehicle Verifier License; and Dot Medical Card.
What education is required for Customer Delivery Driver at Carvana?expand_more
Educational requirements for this role: Bachelor's degree mentioned for tuition reimbursement and student loan repayment program.
What category does the Customer Delivery Driver role belong to?expand_more
Customer Delivery Driver at Carvana is part of the travel job category on Recrutus.