
location_on776, Baxter Street Southeast, Third Ward, Grand Rapids, Kent County, Michigan, 49503, United States
Carvana is the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500. Our mission is to reintroduce happiness into the car-buying process, whether that means delivering vehicles straight to customers' driveways or getting involved in the local community. We are looking for enthusiastic, energetic, and self-motivated team players to join the 'Hauler-Life' and lead the charge in delivering that experience.
As a Customer Advocate, you will be the face of Carvana at the customer's doorstep. You will drive custom car haulers to deliver vehicles, ensuring a seamless handover experience. This role involves loading and unloading vehicles, performing thorough inspections to ensure safety, and managing customer paperwork with detailed notes in our tracking system. While a commercial license is not required, you will receive ample training to operate the hauler safely. The role is physically active, requiring you to walk, stand, and lift items up to 50 lbs for extended periods, often in varying weather conditions.
Candidates must have at least 2 years of customer-facing experience. You must be at least 21 years old, possess a valid driver's license, and be able to read, write, speak, and understand English. All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship.
Specific licensing requirements vary by location and must be obtained within the first 90 days (or two weeks for certain states): a Notary license, a Chauffeur's license (for IL, MI, LA, MO), or a Vehicle Verifier license (for CA). Carvana sponsors the process for these requirements. Additionally, you must be able to satisfy state-specific requirements related to accessing DMV, title, and registration systems.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Work model: On-site
776, Baxter Street Southeast, Third Ward, Grand Rapids, Kent County, Michigan, 49503, United States
Grand Rapids, Michigan
Skills: English, Notary, Chauffeur's License, Vehicle Verifier License, Dot Medical Card.
Education: Bachelor's degree mentioned for tuition reimbursement and student loan repayment program.