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  1. Home
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  3. accounting & finance
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  5. Complex Claims Advisor
Sedgwick logo

Complex Claims Advisor

Not Disclosed•Full-TimeOn-site

location_onMeredith Corporation, 1716, Locust Street, Meredith Corporation, Des Moines, Polk County, Iowa, 50309, United States

Apply Now

About Sedgwick

By joining Sedgwick, you'll be part of something truly meaningful. As the world's leading risk and claims administration partner, we help clients thrive by navigating the unexpected. With over 33,000 colleagues and 10,000 clients across 80 countries, our expertise combined with advanced AI-enabled technology sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall.

We are recognized by Newsweek as one of America's Greatest Workplaces and certified as a Great Place to Work®. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

About the Role

As a Complex Claims Advisor, you will join a global industry leader where you can bring your big ideas to help solve problems for some of the world's best brands. This role exists to develop targeted solutions and provide added technical guidance and oversight to ensure complex matters are resolved optimally. You will embody our "Caring Counts" model and core values, including empathy, accountability, collaboration, growth, and inclusion.

In this position, you will act as an organizational subject matter expert for your line of business and key jurisdictions. You will proactively manage a complex claim inventory, utilizing jurisdictional expertise to direct handling toward the best possible resolution. Your work will involve articulating clear file notes for stakeholders, facilitating roundtables, and maintaining co-ownership of complex claim issues to foster a culture of continual quality improvement.

You will leverage Sedgwick's broad, global network of experts to both learn from and share your insights. The role offers flexibility and autonomy in your daily work, location, and career path, supported by a variety of professional development opportunities designed to help you perform your best work.

Hiring Process

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway. Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Equal Opportunity

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. We consider qualified applicants regardless of background.

Work location

Work model: On-site

location_on

Meredith Corporation, 1716, Locust Street, Meredith Corporation, Des Moines, Polk County, Iowa, 50309, United States

Des Moines, Iowa

Key Responsibilities

  • check_circleProactively manage a complex claim inventory by assessing issues and utilizing jurisdictional expertise
  • check_circleAct as the organizational subject matter expert for line of business and key jurisdictions
  • check_circleFacilitate roundtables with teams and engage appropriate internal and external resources
  • check_circleProvide technical leadership and maintain co-ownership of complex claim issues to drive quality improvement
  • check_circleArticulate and document clear file notes to ensure stakeholders understand issues and resolution paths
  • check_circleEvaluate exposure using claims handling knowledge and direct action plans for case resolution

Requirements

  • verified5 years of claims management experience
  • verifiedHigh School Diploma or GED
  • verifiedBachelor's degree preferred
  • verifiedAUTO & GENERAL LIABILITY experience
  • verifiedNY Labor Law knowledge
  • verifiedLicensing required
  • verifiedSome leadership experience

Nice to Have

Bachelor's degree from an accredited college or university. Professional certification as applicable to line of business.

Benefits & Perks

check_circleMedical, dental, and vision insurancecheck_circle401(k) plan available on day one with company matchingcheck_circleDisability and life insurance coveragecheck_circleEmployee assistance programFlexible spending account or health savings account
Sedgwick logo
Company

Sedgwick

Industry

accounting & finance

View company profilearrow_forwardlanguageWebsite
Quick Overview

Experience

5+ yrs (Senior)

Education

High School Diploma or GED required

Job Type

Full-Time

Skills Required

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Skills, education and keywords

Skills: Auto Claims, General Liability, NY Labor Law.

Education: High School Diploma or GED required; Bachelor's degree from an accredited college or university preferred.

Frequently asked questions about Complex Claims Advisor at Sedgwick

What does a Complex Claims Advisor at Sedgwick do?expand_more
Day-to-day, the Complex Claims Advisor at Sedgwick will proactively manage a complex claim inventory by assessing issues and utilizing jurisdictional expertise; act as the organizational subject matter expert for line of business and key jurisdictions; facilitate roundtables with teams and engage appropriate internal and external resources; and provide technical leadership and maintain co-ownership of complex claim issues to drive quality improvement.
What are the requirements for this Complex Claims Advisor role?expand_more
Sedgwick is looking for candidates who meet the following requirements: 5 years of claims management experience; High School Diploma or GED; Bachelor's degree preferred; AUTO & GENERAL LIABILITY experience; NY Labor Law knowledge; and Licensing required.
Where is the Complex Claims Advisor role at Sedgwick located?expand_more
Complex Claims Advisor at Sedgwick is based in Meredith Corporation, 1716, Locust Street, Meredith Corporation, Des Moines, Polk County, Iowa, 50309, United States. This is a on-site role.
Is this Complex Claims Advisor job remote, hybrid, or on-site?expand_more
Sedgwick has listed this Complex Claims Advisor role as on-site.
How much experience is required for this Complex Claims Advisor role?expand_more
Complex Claims Advisor at Sedgwick typically requires 5+ years of relevant experience at the senior level.
What skills do you need for the Complex Claims Advisor role at Sedgwick?expand_more
Key skills for Complex Claims Advisor at Sedgwick include Auto Claims; General Liability; and NY Labor Law.
What education is required for Complex Claims Advisor at Sedgwick?expand_more
Educational requirements for this role: High School Diploma or GED required; and Bachelor's degree from an accredited college or university preferred.
What category does the Complex Claims Advisor role belong to?expand_more
Complex Claims Advisor at Sedgwick is part of the accounting & finance job category on Recrutus.
Recrutus

Curating the world's most innovative career opportunities. We bridge the gap between visionary talent and industry-leading companies.

Search roles by city, category, skill, or job type — explore verified US employers, salary benchmarks, and remote-friendly teams hiring nationwide.

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Recrutus helps candidates discover roles that match their skills and helps teams reach qualified applicants faster. Browse by metro, discipline, or work style — from internships to senior leadership.

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check_circle
check_circleReferral incentive program
check_circleFlexible work schedule and location autonomy
Auto Claims
General Liability
NY Labor Law
US privacy notice
Accessibility