Complex Claims Advisor

About Sedgwick

By joining Sedgwick, you'll be part of something truly meaningful. As the world's leading risk and claims administration partner, we help clients thrive by navigating the unexpected. Our expertise, combined with advanced AI-enabled technology, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall.

With over 33,000 colleagues and 10,000 clients across 80 countries, we provide unmatched perspective and "caring that counts." We are a global industry leader recognized by Newsweek as one of America's Greatest Workplaces, certified as a Great Place to Work®, and named a Fortune Best Workplace in Financial Services & Insurance. Here, there's no limit to what you can achieve.

About the Role

We are looking for driven individuals to join our team as a Complex Claims Advisor for General Liability and Auto Claims. This role exists to develop targeted solutions and provide technical guidance to ensure matters are resolved optimally, creating a culture of continual quality improvement that elevates overall claim handling for our stakeholders.

In this position, you will embody our "Caring Counts" model and core values: empathy, accountability, collaboration, growth, and inclusion. You will act as an organizational subject matter expert, leveraging Sedgwick's broad, global network of experts to both learn from and share your insights. You will proactively manage a complex claim inventory, utilizing jurisdictional expertise to direct handling and achieve the best possible resolution for clients representing virtually every industry.

You will enjoy flexibility and autonomy in your daily work, location, and career path, while taking advantage of professional development opportunities to grow your career. This is an opportunity to bring your big ideas to help solve problems for some of the world's best brands in an energetic culture.

Our Culture & Values

Sedgwick is building a diverse, equitable, and inclusive workplace. We recognize that each person possesses a unique combination of skills, knowledge, and experience. If you're excited about this role but your experience doesn't align perfectly with every qualification, we encourage you to apply anyway. We consider qualified applicants regardless of background and are committed to fostering an environment where everyone can thrive.

Equal Opportunity Statement

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. We are dedicated to providing a supportive environment where all colleagues can succeed.