Complex Claims Advisor

About Sedgwick

By joining Sedgwick, you'll be part of something truly meaningful. As the world's leading risk and claims administration partner, we help clients thrive by navigating the unexpected. With over 33,000 colleagues and 10,000 clients across 80 countries, our expertise combined with advanced AI-enabled technology sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall.

We are recognized by Newsweek as one of America's Greatest Workplaces and certified as a Great Place to Work®. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

About the Role

This role is designed for driven individuals who embody our "Caring Counts" model and core values of empathy, accountability, collaboration, growth, and inclusion. As a Complex Claims Advisor, you will bring your big ideas to help solve problems for some of the world's best brands, delivering innovative customer-facing solutions to clients representing virtually every industry.

You will serve as the organizational subject matter expert for your line of business and key jurisdictions. Your day-to-day involves proactively managing a complex claim inventory, utilizing jurisdictional expertise to provide oversight, and directing handling to achieve the best possible resolution. You will leverage Sedgwick's broad, global network of experts to both learn from and share your insights, while facilitating roundtables and engaging internal and external resources as needed.

We offer flexibility and autonomy in your daily work, your location, and your career path. You will take advantage of a variety of professional development opportunities designed to help you perform your best work and grow your career within a rapidly growing, industry-leading global company.

Hiring Process & Application

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Our Culture & Commitment

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. We are committed to creating a culture of continual quality improvement designed to elevate the overall claim handling to benefit our stakeholders. We consider qualified applicants regardless of background, ensuring a diverse and inclusive environment where everyone can thrive.