Senior Claims Advocate
Not Disclosed•Full-TimeHybrid
location_on2928, Sunset Street, Duluth, Gwinnett County, Georgia, 30096, United States
About EPIC Insurance Brokers & Consultants
EPIC is one of the fastest-growing firms in the insurance industry, founded in 2007 and headquartered in San Francisco. With over 3,000 employees across more than 60 offices nationwide, we combine deep local market knowledge with industry expertise to support our clients' regional and global needs.
Our growth is fueled by capable, committed people who share common beliefs and values. We are driven by a core set of principles: an Owner mindset, the ability to Inspire trust, the courage to Think big, and a relentless focus on Drive results. We are looking for individuals who know what they want and aren't afraid to make it happen.
At EPIC, we foster a unique "50/50" culture that balances the contributions of producers and the rest of the business, supporting collaboration, teamwork, and an inclusive environment. We believe that diversity of thought, background, race, religion, gender, skills, and experience drives innovation. Our commitment is to create a work community where every colleague feels welcomed, valued, respected, and heard.
About the Role
As a Senior Claims Advocate, you will serve as a strategic partner to our clients, delivering exceptional claims management and risk mitigation support. This role exists to bridge the gap between complex claims handling and high-level client consulting, ensuring that both workers' compensation and liability claims are resolved efficiently while minimizing long-term risk.
In this hybrid position based in Duluth, GA, you will act as a trusted advisor, guiding clients through the intricacies of multi-jurisdictional claims. You will partner with carriers, third-party administrators (TPAs), and legal counsel to shape settlement strategies and reserving practices. Your day will involve analyzing loss data to identify trends, challenging denials, and collaborating with client risk and safety teams to implement proactive measures. You will be the voice of the client in negotiations, ensuring equitable outcomes and consistent service while providing data-driven insights to reduce loss experience.
Join Our Team
We are seeking a highly experienced professional to join our growing team. If you are passionate about delivering results and align with our core values, we invite you to apply.
To learn more about our culture and career opportunities, visit our Careers Page at https://www.epicbrokers.com/about/epic-careers/.
Equal Opportunity Employer
EPIC embraces diversity in all its various forms. We are committed to fostering a work community where every colleague feels welcomed, valued, respected, and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered helps us to deliver the best outcomes to our clients.
California Applicants: View your privacy rights at https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf.
Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Similar Job Opportunities
Skills, education and keywords
Skills: Workers' Compensation, Liability Claims, General Liability, Auto, Property, Data Analysis, Excel, Aic, Arm, Cpcu.
Education: Bachelor's degree in Risk Management, Insurance, Business, or related field preferred.
Frequently asked questions about Senior Claims Advocate at EPIC Insurance Brokers & Consultants
What does a Senior Claims Advocate at EPIC Insurance Brokers & Consultants do?expand_more
A Senior Claims Advocate at EPIC Insurance Brokers & Consultants is responsible for the following: Serve as a trusted advisor to clients by delivering strategic guidance to reduce claim costs; Partner with carriers, TPAs, and legal counsel to ensure appropriate claim handling and reserving; Identify claim trends across multiple lines and propose tailored solutions to reduce loss experience; and Support clients in challenging denials, negotiating settlements, and intervening in escalated cases.
What are the requirements for this Senior Claims Advocate role?expand_more
To qualify for the Senior Claims Advocate at EPIC Insurance Brokers & Consultants position, applicants should have: Minimum 5 to 10 years of claims experience across workers' compensation and liability lines; Bachelor's degree in Risk Management, Insurance, Business, or related field preferred; Industry designations such as AIC, ARM, CPCU, or CLCS strongly preferred; Proficiency in claims management systems, Excel, and reporting tools; and Strong knowledge of multi-jurisdictional laws and best practices in workers' compensation and liability claims.