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  1. Home
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  3. accounting & finance
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  5. Complex Claims Advisor
Sedgwick logo

Complex Claims Advisor

Not Disclosed•Full-TimeOn-site

location_on154, South Maryland Street, Capitol Heights, Montgomery, Montgomery County, Alabama, 36107, United States

Apply Now

About Sedgwick

By joining Sedgwick, you'll be part of something truly meaningful. As the world's leading risk and claims administration partner, we help clients thrive by navigating the unexpected. Our expertise, combined with advanced AI-enabled technology, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, we provide unmatched perspective and "caring that counts" to a rapidly changing and complex risk landscape.

We are a global industry leader recognized by Newsweek as one of America's Greatest Workplaces and certified as a Great Place to Work®. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance where there's no limit to what you can achieve.

About the Role

This role is designed for driven individuals who embody our core values of empathy, accountability, collaboration, growth, and inclusion. As a Complex Claims Advisor, you will bring your big ideas to help solve problems for some of the world's best brands, delivering innovative customer-facing solutions to clients representing virtually every industry.

You will proactively and strategically manage a complex claim inventory, utilizing jurisdictional expertise to provide oversight and direct handling to achieve the best possible resolution. Acting as an organizational subject matter expert, you will evaluate exposure, recommend action plans, and facilitate roundtables with internal and external resources. Your work will create a culture of continual quality improvement, elevating the overall claim handling to benefit our stakeholders.

In this position, you will leverage Sedgwick's broad, global network of experts to both learn from and share your insights. You will enjoy flexibility and autonomy in your daily work, your location, and your career path, supported by a variety of professional development opportunities designed to help you perform your best work.

Hiring Process & Application

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Our Culture & Commitment

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. We are committed to building a diverse, equitable, and inclusive workplace where every colleague can thrive. We offer a comprehensive benefits package to take care of your mental, physical, financial, and professional needs, including flexible work schedules, a referral incentive program, and career development opportunities.

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Skills, education and keywords

Skills: Auto Claims, General Liability, NY Labor Law.

Education: High School Diploma or GED required; Bachelor's degree from an accredited college or university preferred.

Frequently asked questions about Complex Claims Advisor at Sedgwick

What does a Complex Claims Advisor at Sedgwick do?expand_more
Day-to-day, the Complex Claims Advisor at Sedgwick will proactively manage a complex claim inventory by assessing issues and utilizing jurisdictional expertise; act as the organizational subject matter expert for line of business and key jurisdictions on complex claims; facilitate roundtables with teams and engage appropriate internal and external resources as needed; and provide technical leadership and maintain co-ownership of complex claim issues to drive quality improvement.
What are the requirements for this Complex Claims Advisor role?expand_more
To qualify for the Complex Claims Advisor at Sedgwick position, applicants should have: 5 years of claims management experience; High School Diploma or GED; Bachelor's degree preferred; AUTO & GENERAL LIABILITY experience; NY Labor Law knowledge; and Licensing required.
Where is the Complex Claims Advisor role at Sedgwick located?expand_more
Complex Claims Advisor at Sedgwick is based in 154, South Maryland Street, Capitol Heights, Montgomery, Montgomery County, Alabama, 36107, United States. This is a on-site role.
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Search roles by city, category, skill, or job type — explore verified US employers, salary benchmarks, and remote-friendly teams hiring nationwide.

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Work location

Work model: On-site

location_on

154, South Maryland Street, Capitol Heights, Montgomery, Montgomery County, Alabama, 36107, United States

Montgomery, Alabama

Key Responsibilities

  • check_circleProactively manage a complex claim inventory by assessing issues and utilizing jurisdictional expertise
  • check_circleAct as the organizational subject matter expert for line of business and key jurisdictions on complex claims
  • check_circleFacilitate roundtables with teams and engage appropriate internal and external resources as needed
  • check_circleProvide technical leadership and maintain co-ownership of complex claim issues to drive quality improvement
  • check_circleArticulate and document clear file notes to ensure stakeholders understand issues and resolution paths
  • check_circleEvaluate exposure using claims handling knowledge and recommend action plans for case resolution

Requirements

  • verified5 years of claims management experience
  • verifiedHigh School Diploma or GED
  • verifiedBachelor's degree preferred
  • verifiedAUTO & GENERAL LIABILITY experience
  • verifiedNY Labor Law knowledge
  • verifiedLicensing required
  • verifiedSome leadership experience

Nice to Have

Bachelor's degree from an accredited college or university. Professional certification as applicable to line of business.

Benefits & Perks

check_circleMedical, dental, and vision insurancecheck_circle401(k) plan available on day one with company matchingcheck_circleDisability and life insurance coveragecheck_circleEmployee assistance programcheck_circleFlexible spending account or health savings accountcheck_circleReferral incentive programcheck_circleFlexible work schedule and location autonomy
Sedgwick logo
Company

Sedgwick

Industry

accounting & finance

View company profilearrow_forwardlanguageWebsite
Quick Overview

Experience

5+ yrs (Senior)

Education

High School Diploma or GED required

Job Type

Full-Time

Skills Required

Auto ClaimsGeneral LiabilityNY Labor Law
Is this Complex Claims Advisor job remote, hybrid, or on-site?expand_more
Sedgwick has listed this Complex Claims Advisor role as on-site.
How much experience is required for this Complex Claims Advisor role?expand_more
Complex Claims Advisor at Sedgwick typically requires 5+ years of relevant experience at the senior level.
What skills do you need for the Complex Claims Advisor role at Sedgwick?expand_more
Key skills for Complex Claims Advisor at Sedgwick include Auto Claims; General Liability; and NY Labor Law.
What education is required for Complex Claims Advisor at Sedgwick?expand_more
Educational requirements for this role: High School Diploma or GED required; and Bachelor's degree from an accredited college or university preferred.
What category does the Complex Claims Advisor role belong to?expand_more
Complex Claims Advisor at Sedgwick is part of the accounting & finance job category on Recrutus.
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