Communications Coordinator
Not Disclosed•Full-TimeOn-site
location_on1615, Dodge Avenue, Northside, Fort Wayne, Allen County, Indiana, 46805, United States
About the Team
At American Electric Power (AEP), we are more than just an energy company; we are a dedicated team of professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities.
About the Role
The Communications Coordinator is an entry-level role designed to support internal and external communications for the Operating Company. This position is essential for ensuring clear, consistent, and timely messaging across the organization. You will provide day-to-day execution support for executive communications, business updates, and enterprise initiatives while assisting with content creation, social media management, and media relations.
In this role, you will serve as a vital link between leadership and the broader workforce, helping to draft and edit a wide range of materials including emails, newsletters, and web content. You will also be a key member of the Public Information Officer (PIO) team, stepping in during outage and restoration events to help manage communication flow, which may occasionally require evening or weekend availability.
Hiring Process
To stay informed about this opportunity and future openings, you can create a Candidate Home Account to receive job alerts by email. Applications are accepted until the posting end date of June 1, 2026, at which point the job posting will close.
Equal Opportunity
It is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship. We recruit, hire, and promote without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law.
Work location
Work model: On-site
1615, Dodge Avenue, Northside, Fort Wayne, Allen County, Indiana, 46805, United States
Fort Wayne, Indiana
Key Responsibilities
- check_circleDraft, proofread, and edit internal and external communications including emails, newsletters, and social media posts
- check_circleSupport preparation of executive and leadership communications and coordinate weekly updates
- check_circleCollect and track inputs from cross-functional partners to support business updates and initiatives
- check_circleAssist in planning and executing communication campaigns and events aligned with business priorities
- check_circleMaintain and update internal communication channels, websites, and social media platforms
- check_circleCoordinate with internal stakeholders and external vendors to ensure timely delivery of communication materials
- check_circleMonitor media coverage and employee feedback to compile reports and summaries
- check_circleTrack performance metrics for communication initiatives and maintain content libraries and contact lists
- check_circleServe as a member of the Public Information Officer team during outage and restoration events
Requirements
- verifiedBachelor's degree in Communications, Public Relations, Journalism, Marketing, or related field
- verifiedInternship experience or one or more years of experience in communications, marketing, public relations, or related field
- verifiedProficiency with Microsoft Office applications (Word, Excel, PowerPoint)
- verifiedFamiliarity with social media platforms and basic content management systems (CMS)
- verifiedExperience using basic graphic or design tools (e.g., Canva, Adobe Spark, Adobe Creative Suite)
- verifiedFamiliarity with analytics tools (e.g., Google Analytics, social media insights)
Nice to Have
Strong written and verbal communication skills with excellent attention to detail, accuracy, and proofreading ability. Ability to organize information, manage multiple tasks, and meet deadlines in a fast-paced environment. Proficiency with Microsoft Office applications (Word, Excel, PowerPoint). Familiarity with social media platforms and basic content management systems (CMS). Demonstrated ability to work effectively with a variety of stakeholders at different levels of the organization. Experience using basic graphic or design tools (e.g., Canva, Adobe Spark, or Adobe Creative Suite). Familiarity with analytics tools (e.g., Google Analytics, social media insights) and performance reporting. Exposure to media relations, media monitoring tools, press release distribution, executive communications, or internal communications support.
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Skills, education and keywords
Skills: Microsoft Office, Word, Excel, Powerpoint, CMS, Canva, Adobe Spark, Adobe Creative Suite, Google Analytics, Media Monitoring Tools.
Education: Bachelor's degree in Communications, Public Relations, Journalism, Marketing, or related field (or equivalent experience).
Frequently asked questions about Communications Coordinator at American Electric Power
What does a Communications Coordinator at American Electric Power do?expand_more
In this Communications Coordinator at American Electric Power role, you will draft, proofread, and edit internal and external communications including emails, newsletters, and social media posts; support preparation of executive and leadership communications and coordinate weekly updates; collect and track inputs from cross-functional partners to support business updates and initiatives; and assist in planning and executing communication campaigns and events aligned with business priorities.
What are the requirements for this Communications Coordinator role?expand_more
American Electric Power is looking for candidates who meet the following requirements: Bachelor's degree in Communications, Public Relations, Journalism, Marketing, or related field; Internship experience or one or more years of experience in communications, marketing, public relations, or related field; Proficiency with Microsoft Office applications (Word, Excel, PowerPoint); Familiarity with social media platforms and basic content management systems (CMS); Experience using basic graphic or design tools (e.g., Canva, Adobe Spark, Adobe Creative Suite); and Familiarity with analytics tools (e.g., Google Analytics, social media insights).
Where is the Communications Coordinator role at American Electric Power located?expand_more
Communications Coordinator at American Electric Power is based in 1615, Dodge Avenue, Northside, Fort Wayne, Allen County, Indiana, 46805, United States. This is a on-site role.
Is this Communications Coordinator job remote, hybrid, or on-site?expand_more
American Electric Power has listed this Communications Coordinator role as on-site.
How much experience is required for this Communications Coordinator role?expand_more
Communications Coordinator at American Electric Power typically requires 1+ years of relevant experience at the entry level level.
What skills do you need for the Communications Coordinator role at American Electric Power?expand_more
Key skills for Communications Coordinator at American Electric Power include Microsoft Office; Word; Excel; Powerpoint; CMS; Canva; Adobe Spark; and Adobe Creative Suite.
What education is required for Communications Coordinator at American Electric Power?expand_more
Educational requirements for this role: Bachelor's degree in Communications, Public Relations, Journalism, Marketing, or related field (or equivalent experience).
What category does the Communications Coordinator role belong to?expand_more
Communications Coordinator at American Electric Power is part of the pr, advertising & marketing job category on Recrutus.