Communication Facilitator
Not Disclosed•Part-TimeRemote
location_onVeterans Bridge, Strip District, Pittsburgh, Allegheny County, Pennsylvania, 15222, United States
UPMC is hiring a part-time Communication Facilitator to support UPMC Audiology. This role is based at 203 Lothrop Street, Floor 4, Pittsburgh, PA 15213, and operates as a remote position.
The Communication Facilitator serves as a vital bridge between patients and licensed Audiologists, focusing on the management of hearing loss and communication challenges. You will work closely with patients across all age ranges, including geriatric populations and their families, to integrate solutions that improve daily communication.
In this role, you will act as a professional and respectful partner to patients, families, clinical staff, and interprofessional colleagues. Your work involves managing patient communication challenges by providing direct care under the supervision of a licensed Audiologist. This includes the daily management and maintenance of hearing aids and personal listening devices, conducting hearing screenings, and providing education on device care and communication strategies.
You will also collaborate with the Audiologist to suggest, design, and implement facility-wide solutions for better communication. Beyond clinical support, the role includes essential clerical duties that directly support patient care, such as checking in new devices, managing device deliveries and mail, and verifying insurance coverage for amplification devices. You will communicate insurance details to the Audiologist to assist in patient purchase decisions and handle correspondence with industry partners and patients.
UPMC is an Equal Opportunity Employer and considers qualified applicants regardless of disability or veteran status.
Work location
Work model: Remote
Veterans Bridge, Strip District, Pittsburgh, Allegheny County, Pennsylvania, 15222, United States
Pittsburgh, Pennsylvania
Key Responsibilities
- check_circleProvide direct care for hearing loss management and communication under Audiologist supervision
- check_circlePerform daily management and maintenance of hearing aids and personal listening devices
- check_circleIntegrate with Audiologists to manage patient communication challenges across all age groups
- check_circleConduct hearing screenings and provide non-custom amplification devices to patients
- check_circleManage device deliveries, verify insurance coverage, and coordinate correspondence with industry partners
- check_circleSuggest, design, and implement facility-wide solutions to improve communication
- check_circleDeliver education on device care, maintenance, and effective communication strategies
Requirements
- verifiedHS Diploma required
- verifiedAssociate's Degree or Bachelor's Degree preferred
- verifiedAct 34 clearance
Nice to Have
Associate's Degree or Bachelor's Degree
Similar Job Opportunities
Skills, education and keywords
Skills: Hearing Screening, Hearing Aids, Personal Listening Devices, Non-Custom Amplification Devices, Communication Strategies, Geriatric Populations, Act 34.
Education: High School Diploma required; Associate's Degree preferred; Bachelor's Degree preferred.
Frequently asked questions about Communication Facilitator at UPMC
What does a Communication Facilitator at UPMC do?expand_more
Day-to-day, the Communication Facilitator at UPMC will provide direct care for hearing loss management and communication under audiologist supervision; perform daily management and maintenance of hearing aids and personal listening devices; integrate with audiologists to manage patient communication challenges across all age groups; and conduct hearing screenings and provide non-custom amplification devices to patients.
What are the requirements for this Communication Facilitator role?expand_more
UPMC is looking for candidates who meet the following requirements: HS Diploma required; Associate's Degree or Bachelor's Degree preferred; and Act 34 clearance.
Where is the Communication Facilitator role at UPMC located?expand_more
Communication Facilitator at UPMC is based in Veterans Bridge, Strip District, Pittsburgh, Allegheny County, Pennsylvania, 15222, United States. This is a remote role.
Is this Communication Facilitator job remote, hybrid, or on-site?expand_more
UPMC has listed this Communication Facilitator role as remote.
How much experience is required for this Communication Facilitator role?expand_more
Candidates for Communication Facilitator at UPMC should have mid level.
What skills do you need for the Communication Facilitator role at UPMC?expand_more
Key skills for Communication Facilitator at UPMC include Hearing Screening; Hearing Aids; Personal Listening Devices; Non-Custom Amplification Devices; Communication Strategies; Geriatric Populations; and Act 34.
What education is required for Communication Facilitator at UPMC?expand_more
Educational requirements for this role: High School Diploma required; Associate's Degree preferred; and Bachelor's Degree preferred.
What category does the Communication Facilitator role belong to?expand_more
Communication Facilitator at UPMC is part of the healthcare & nursing job category on Recrutus.