Commercial Lines Account Manager
Not Disclosed•Full-TimeRemote
location_onSouth Maryland Parkway, Midtown UNLV, Paradise, Clark County, Nevada, 89119, United States
About ReSource Pro
Focused exclusively on the insurance industry, ReSource Pro is the trusted partner insurance organizations rely on to optimize performance, streamline operations, and drive growth. Serving 2,000+ carriers, brokers, wholesalers, and MGAs, we are a recognized market leader in insurance workflow optimization, data and technology services, and strategic operating model transformation. Maintaining a 96%+ client retention rate for over a decade, ReSource Pro is the only firm serving the insurance industry to have earned a spot on the Inc. 5000 list 16 times—placing it among the top 0.02% of repeat honorees across all sectors in the Inc. list's 40+ year history.
About the Role
ReSource Pro is seeking a knowledgeable Commercial Lines Insurance Account Manager to join our growing service delivery team. As the main point of contact and technical expert for a client book of business, you will serve as the bridge between our dedicated onshore and offshore teams and our insureds. Your mission is to build strong customer relationships, train junior team members on customer interactions, and leverage your subject matter expertise to consult with clients and advise colleagues.
In this role, you will embrace our Core Values: Commitment to Community, Teamwork, Passion for Excellence, Service-Centric, and Best Self. We believe our service is only as good as the people delivering it, so we hire individuals who actively engage in our culture and are constantly learning and expanding their insurance industry knowledge.
Hiring Process
To be considered for this position, please submit your application. If you meet the qualifications for the role, a member of our Talent Acquisition team will reach out to schedule an interview via Zoom. The standard interview process includes:
- Behavioral Interview with Talent Acquisition
- Online talent assessment
- Hiring Manager Interview
Additional interview steps may be added depending on the position or if further evaluation is needed. Candidates are evaluated at each step of the process, so not every candidate will complete all steps.
Equal Employment Opportunity
ReSource Pro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Work location
Work model: Remote
South Maryland Parkway, Midtown UNLV, Paradise, Clark County, Nevada, 89119, United States
Paradise, Nevada
Key Responsibilities
- check_circleManage small books of business for commercial lines insurance clients
- check_circleDrive customer retention and market additional lines of coverage to grow business
- check_circleRenew existing policies and bind new business leads to increase revenue
- check_circleCollaborate with onshore and offshore teams to complete required work
- check_circleTrain junior team members on customer interactions and service delivery
- check_circleConsult with customers to gather needs and recommend insurance solutions
- check_circleLead day-to-day customer interactions and provide quality service
- check_circleResearch and implement ReSource Pro solutions for clients
- check_circleAdvise colleagues using subject matter expertise in commercial insurance
- check_circleWork in Agency Management Systems to complete administrative tasks
Requirements
- verified3-5 years Property and Casualty insurance experience
- verifiedActive Resident Property and Casualty insurance license
- verifiedLocated in Mountain or Central time zone
- verifiedMicrosoft Office Proficiency - Excel required
- verifiedExperience working in Agency Management System required
Nice to Have
Industry designations such as CPCU, CIC, CISR, or ARM.
Benefits & Perks
check_circle100% paid employee health insurance available on Day 1check_circleEligible for all medical, dental, and vision benefits on Day 1check_circleInternet stipend-eligible for remote positionscheck_circle401k with employer match, vested on Day 1check_circleHSA/FSA availablecheck_circleLong Term and short-term disability employer-providedcheck_circleGenerous PTO plan with paid holidays and floating holidayscheck_circleComprehensive wellness program and prioritization of employee health
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Frequently asked questions about Commercial Lines Account Manager at Embassy Suites by Hilton Orlando Downtown
What does a Commercial Lines Account Manager at Embassy Suites by Hilton Orlando Downtown do?expand_more
A Commercial Lines Account Manager at Embassy Suites by Hilton Orlando Downtown is responsible for the following: Manage small books of business for commercial lines insurance clients; Drive customer retention and market additional lines of coverage to grow business; Renew existing policies and bind new business leads to increase revenue; and Collaborate with onshore and offshore teams to complete required work.
What are the requirements for this Commercial Lines Account Manager role?expand_more
To qualify for the Commercial Lines Account Manager at Embassy Suites by Hilton Orlando Downtown position, applicants should have: 3-5 years Property and Casualty insurance experience; Active Resident Property and Casualty insurance license; Located in Mountain or Central time zone; Microsoft Office Proficiency - Excel required; and Experience working in Agency Management System required.
Where is the Commercial Lines Account Manager role at Embassy Suites by Hilton Orlando Downtown located?expand_more
Commercial Lines Account Manager at Embassy Suites by Hilton Orlando Downtown is based in South Maryland Parkway, Midtown UNLV, Paradise, Clark County, Nevada, 89119, United States. This is a remote role.
Is this Commercial Lines Account Manager job remote, hybrid, or on-site?expand_more
Embassy Suites by Hilton Orlando Downtown has listed this Commercial Lines Account Manager role as remote.
How much experience is required for this Commercial Lines Account Manager role?expand_more
Commercial Lines Account Manager at Embassy Suites by Hilton Orlando Downtown typically requires 3–5 years of relevant experience at the mid level level.
What skills do you need for the Commercial Lines Account Manager role at Embassy Suites by Hilton Orlando Downtown?expand_more
Key skills for Commercial Lines Account Manager at Embassy Suites by Hilton Orlando Downtown include Property And Casualty Insurance; Excel; Agency Management System; Cpcu; Cic; Arm; and Resident Property And Casualty Insurance License.
What category does the Commercial Lines Account Manager role belong to?expand_more
Commercial Lines Account Manager at Embassy Suites by Hilton Orlando Downtown is part of the accounting & finance job category on Recrutus.