Clinical Trial Support Assistant

About the Team

Keywords Studios is a global leader in game and entertainment services. Within our Digital Service Solutions (DSS) division, we support the Clinical Trials service line, ensuring that investigation materials and supply workflows are managed with precision and integrity. Our team operates as the operational backbone for clinical studies, handling the critical logistics that keep research moving forward.

About the Role

The Clinical Trial Support Assistant is an essential operational role based onsite in Indianapolis, IN. You will provide vital support to teams managing investigation materials and clinical supply workflows. This position exists to ensure that study-related information, documents, and material status updates are accurately maintained and processed in a timely manner.

In this role, you will manage study supply data by inputting and updating information into approved databases, reviewing incoming documents for completeness, and tracking communications through shared inboxes. Your day-to-day involves maintaining electronic documents in an audit-ready state, following up on pending supply actions, and assisting with the consolidation of documents during study closeouts. You will also monitor material lifecycles, track retest reviews, and generate reports to support operational planning and leadership updates.

Hiring Process

Keywords Studios is committed to fair and ethical hiring practices. We expect candidates to conduct themselves with honesty and to participate in all applications and interviews independently, presenting their own knowledge and experience. Candidates should refrain from using AI assistance or third-party tools or services that could influence, capture, or otherwise interfere with the authenticity of the assessment process.

Equal Opportunity

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

This organization participates in E-Verify.

Work location

Work model: On-site

1454, South Illinois Street, Old Southside, Indianapolis, Marion County, Indiana, 46225, United States

Indianapolis, Indiana

Key Responsibilities

check_circleInput and update study supply information into approved databases with attention to accuracy
check_circleTrack incoming communications through shared inboxes and direct inquiries to appropriate team members
check_circleFollow up on pending supply actions or missing documentation to keep study timelines on track
check_circleSupport the setup and maintenance of supply routing configurations and related operational tools
check_circlePrepare and update supporting materials such as label references and distribution sheets
check_circleAssist with the consolidation of documents and completion of tasks during clinical study closeout
check_circleDocument observations and gather details to support troubleshooting by senior team members
check_circleLog system issues and track progress to ensure items are properly resolved and documented
check_circleGenerate scheduled lists, extracts, and basic reports to monitor study supply activity and performance

Requirements

verifiedBachelors degree or equivalent experience
verifiedTransportation knowledge
verifiedCustoms experience

Nice to Have

Customs experience

Benefits & Perks

check_circleMedical, dental and vision benefitscheck_circlePaid time off including sick leave and select holidayscheck_circle401(k) enrollment with 3% employer matching

Skills, education and keywords

Skills: Transportation, Customs.

Education: Bachelor's degree or equivalent experience.

Frequently asked questions about Clinical Trial Support Assistant at Keywords Studios

What does a Clinical Trial Support Assistant at Keywords Studios do?expand_more

In this Clinical Trial Support Assistant at Keywords Studios role, you will input and update study supply information into approved databases with attention to accuracy; track incoming communications through shared inboxes and direct inquiries to appropriate team members; follow up on pending supply actions or missing documentation to keep study timelines on track; and support the setup and maintenance of supply routing configurations and related operational tools.

What are the requirements for this Clinical Trial Support Assistant role?expand_more

Keywords Studios is looking for candidates who meet the following requirements: Bachelors degree or equivalent experience; Transportation knowledge; and Customs experience.

Where is the Clinical Trial Support Assistant role at Keywords Studios located?expand_more

Clinical Trial Support Assistant at Keywords Studios is based in 1454, South Illinois Street, Old Southside, Indianapolis, Marion County, Indiana, 46225, United States. This is a on-site role.

Is this Clinical Trial Support Assistant job remote, hybrid, or on-site?expand_more

Keywords Studios has listed this Clinical Trial Support Assistant role as on-site.

How much experience is required for this Clinical Trial Support Assistant role?expand_more

Candidates for Clinical Trial Support Assistant at Keywords Studios should have mid level.

What skills do you need for the Clinical Trial Support Assistant role at Keywords Studios?expand_more

Key skills for Clinical Trial Support Assistant at Keywords Studios include Transportation; and Customs.

What education is required for Clinical Trial Support Assistant at Keywords Studios?expand_more

Educational requirements for this role: Bachelor's degree or equivalent experience.

What category does the Clinical Trial Support Assistant role belong to?expand_more

Clinical Trial Support Assistant at Keywords Studios is part of the admin job category on Recrutus.