Client Service I Representative- Mailroom/ Print Production
Not Disclosed•Full-TimeOn-site
location_onAbbott Park Place, Downtown, Providence, Providence County, Rhode Island, 02903, United States
About the Role
As a Client Service I Representative in Mailroom and Print Production, you will be the face of our office services, ensuring prompt delivery of on-site work assignments and driving customer satisfaction. This role is designed to support the seamless operation of daily business functions, acting as a vital link between management, clients, and internal teams. You will be responsible for managing a variety of tasks ranging from print production and courier services to general office reception and inventory management, adapting to the specific needs of the assigned location and client division.
Your Impact
In this position, you will directly influence the efficiency of our operations by maintaining high standards of customer service and communication. You will be the first point of contact for resolving customer concerns and reporting potential issues to supervisors. Your work ensures that all account processes are properly documented and that cross-functional coverage is maintained through active participation in training. Whether you are handling complex print requests, sorting critical courier items, or managing office logistics, your attention to detail and proactive approach will keep operations running smoothly.
About Canon U.S.A.
Canon U.S.A., Inc. is a leading provider of consumer, business-to-business, and industrial digital imaging solutions. As part of a global leader with a 41-year streak of ranking in the top 10 for U.S. patents granted, we are driven by a mission to exceed customer expectations and enrich the lives of our communities. Our culture is built on the Kyosei philosophy of social and environmental responsibility, fostering an environment where talent fosters innovation. We value integrity, respect, and empowerment, encouraging a strong work ethic and creativity among our team members.
Join Our Team
We are looking for individuals who want their professional experience to be filled with purpose and opportunity. As a member of our team, you will join a collaborative group working toward common goals, taking pride in the quality and innovation we deliver. We offer a supportive environment with opportunities for growth, competitive compensation, and a range of perks including employee discounts, volunteer opportunities, and a "Dress for Your Day" program.
Equal Opportunity Employer
Canon U.S.A., Inc. is an equal opportunity employer. We consider qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. All applicants must be legally authorized to work in the United States at the time of hire.
Work location
Work model: On-site
Abbott Park Place, Downtown, Providence, Providence County, Rhode Island, 02903, United States
Providence, Rhode Island
Key Responsibilities
- check_circlePromptly inform supervisor of potential problems or customer concerns
- check_circleContribute to the creation of the Site Procedure Guide to record account processes
- check_circlePerform routine upkeep and basic maintenance of copy and mailroom equipment
- check_circleReview and respond to management and client requests via email, phone, text, and verbal
- check_circleLog, deliver, and track all activity for reporting and customer inquiry fulfillment
- check_circleReceive, sort, deliver, and track courier items and all classes of postal mail
- check_circleReproduce print requests accurately including printing, binding, sorting, and quality control
Requirements
- verifiedHS Diploma, GED, or equivalent experience required
- verifiedLess than one year of related experience
- verifiedBasic computer skills/technical knowledge
- verifiedValid driver's license and acceptable driving record
- verifiedAbility to obtain security and/or other clearances required by customers
- verifiedMust be legally authorized to work in the United States
- verifiedMust reside in the United States at the time of hire
Benefits & Perks
check_circleMedical, dental, and vision insurancecheck_circle401(k) Savings Plancheck_circleDiscretionary profit sharingcheck_circleDiscretionary success sharingEducational assistance
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Skills, education and keywords
Skills: Basic Computer Skills, Customer Service, Communication Skills, Copy/print Production, Mail/courier Services, Reception/office Services, Shipping/receiving, Inventory Services, Warehouse, File Room/records File Services.
Education: HS Diploma, GED, or equivalent experience required.
Frequently asked questions about Client Service I Representative- Mailroom/ Print Production at Canon USA Inc Corporate Headquarters
What does a Client Service I Representative- Mailroom/ Print Production at Canon USA Inc Corporate Headquarters do?expand_more
A Client Service I Representative- Mailroom/ Print Production at Canon USA Inc Corporate Headquarters is responsible for the following: Promptly inform supervisor of potential problems or customer concerns; Contribute to the creation of the Site Procedure Guide to record account processes; Perform routine upkeep and basic maintenance of copy and mailroom equipment; and Review and respond to management and client requests via email, phone, text, and verbal.
What are the requirements for this Client Service I Representative- Mailroom/ Print Production role?expand_more
To qualify for the Client Service I Representative- Mailroom/ Print Production at Canon USA Inc Corporate Headquarters position, applicants should have: HS Diploma, GED, or equivalent experience required; Less than one year of related experience; Basic computer skills/technical knowledge; Valid driver's license and acceptable driving record; Ability to obtain security and/or other clearances required by customers; and Must be legally authorized to work in the United States.
Where is the Client Service I Representative- Mailroom/ Print Production role at Canon USA Inc Corporate Headquarters located?expand_more
Client Service I Representative- Mailroom/ Print Production at Canon USA Inc Corporate Headquarters is based in Abbott Park Place, Downtown, Providence, Providence County, Rhode Island, 02903, United States. This is a on-site role.
Is this Client Service I Representative- Mailroom/ Print Production job remote, hybrid, or on-site?expand_more
Canon USA Inc Corporate Headquarters has listed this Client Service I Representative- Mailroom/ Print Production role as on-site.
How much experience is required for this Client Service I Representative- Mailroom/ Print Production role?expand_more
Client Service I Representative- Mailroom/ Print Production at Canon USA Inc Corporate Headquarters typically requires 0–1 years of relevant experience at the entry level level.
What skills do you need for the Client Service I Representative- Mailroom/ Print Production role at Canon USA Inc Corporate Headquarters?expand_more
Key skills for Client Service I Representative- Mailroom/ Print Production at Canon USA Inc Corporate Headquarters include Basic Computer Skills; Customer Service; Communication Skills; Copy/print Production; Mail/courier Services; Reception/office Services; Shipping/receiving; and Inventory Services.
What education is required for Client Service I Representative- Mailroom/ Print Production at Canon USA Inc Corporate Headquarters?expand_more
Educational requirements for this role: HS Diploma, GED, or equivalent experience required.
What category does the Client Service I Representative- Mailroom/ Print Production role belong to?expand_more
Client Service I Representative- Mailroom/ Print Production at Canon USA Inc Corporate Headquarters is part of the customer services job category on Recrutus.