Client Intake Coordinator
Not Disclosed•Full-TimeOn-site
location_onBldg 12, 4800, East Cherry Creek South Drive, Denver, Colorado, 80246, United States
About the Role
At Serenity, the Client Intake Coordinator is where first impressions become committed next steps. You will be the first voice clients hear, and your job isn't just to inform them—it's to inspire them to take action. This role sits at the intersection of people skills and performance, designed for someone energized by both.
You will guide clients through the intake process, overcome objections, and consistently convert initial conversations into meaningful commitments. We provide full training on our programs; you bring the drive, the resilience, and the closer's mindset. If you've worked in sales, quota-driven environments, or roles where your numbers told the story, this is your next move.
About Serenity
Serenity is a growing organization focused on providing structured programs that make a real impact on our clients' lives. We are a performance-driven team that holds itself to a high standard and rewards the people who do the same. If you are motivated by metrics, energized by a good challenge, and want a role where your effort directly shapes your results and your career, this is the place for you.
Equal Opportunity
Serenity is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check and drug screening. We consider qualified applicants regardless of background.
Work location
Work model: On-site
Bldg 12, 4800, East Cherry Creek South Drive, Denver, Colorado, 80246, United States
Denver, Colorado
Key Responsibilities
- check_circleMeet and exceed individual sales KPIs including conversion rates and client progression metrics
- check_circleCollaborate with internal teams to ensure a smooth, high-quality client experience from intake to program start
- check_circleDrive client commitment by communicating value and addressing objections to secure next steps
- check_circleGather and document client information accurately to ensure seamless internal team handoffs
- check_circleOwn first interactions with prospective clients by delivering confident program introductions
- check_circleTrack personal performance to identify gaps and proactively adjust approaches to hit targets
- check_circleMaintain a full pipeline of prospective clients through urgent and consistent follow-ups
Requirements
- verified2+ years of experience in sales, sales-adjacent, or performance-driven customer-facing role
- verifiedSuccessful completion of background check and drug screening
Nice to Have
Experience in retail sales, inside sales, appointment setting, or client development. Leadership experience or a clear upward trajectory (e.g., assistant manager, team lead, top performer).
Benefits & Perks
check_circle90% employer-paid medical, dental, and vision insurancecheck_circle401(k) retirement plancheck_circle10 PTO days (15 after the first year) plus 10 paid holidays
Similar Job Opportunities
Frequently asked questions about Client Intake Coordinator at Serenity Healthcare
What does a Client Intake Coordinator at Serenity Healthcare do?expand_more
A Client Intake Coordinator at Serenity Healthcare is responsible for the following: Meet and exceed individual sales KPIs including conversion rates and client progression metrics; Collaborate with internal teams to ensure a smooth, high-quality client experience from intake to program start; Drive client commitment by communicating value and addressing objections to secure next steps; and Gather and document client information accurately to ensure seamless internal team handoffs.
What are the requirements for this Client Intake Coordinator role?expand_more
Serenity Healthcare is looking for candidates who meet the following requirements: 2+ years of experience in sales, sales-adjacent, or performance-driven customer-facing role; and Successful completion of background check and drug screening.
Where is the Client Intake Coordinator role at Serenity Healthcare located?expand_more
Client Intake Coordinator at Serenity Healthcare is based in Bldg 12, 4800, East Cherry Creek South Drive, Denver, Colorado, 80246, United States. This is a on-site role.
Is this Client Intake Coordinator job remote, hybrid, or on-site?expand_more
Serenity Healthcare has listed this Client Intake Coordinator role as on-site.
How much experience is required for this Client Intake Coordinator role?expand_more
Client Intake Coordinator at Serenity Healthcare typically requires 2+ years of relevant experience at the mid level level.
What category does the Client Intake Coordinator role belong to?expand_more
Client Intake Coordinator at Serenity Healthcare is part of the sales job category on Recrutus.