Client Care Coordinator
Not Disclosed•Full-TimeOn-site
location_onNorth 3rd Street, Central City, Phoenix, Maricopa County, Arizona, 85004, United States
About Community Bridges, Inc.
Community Bridges, Inc. (CBI) is the premiere non-profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona. We offer a variety of programs including residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services. Our mission is to provide prevention, education, and treatment using cutting-edge, nationally recognized, evidence-based models to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness.
For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley. We are an essential service provider experiencing tremendous growth, and we value all our employees and their careers. Our leadership is committed to ongoing professional development, ensuring our staff experience tremendous growth through training and support.
About the Role
The Client Care Coordinator is a shelter or temporary lodging site-based position serving as the bridge for individuals and families residing in these facilities. You will work with clients who have the highest acuities and greatest vulnerabilities, managing a housing caseload responsible for coordinating care to help end their current episode of homelessness.
In this role, you will coordinate care and support services for individuals and families presenting with complex substance use, mental health, housing, and medical care needs. You will ensure connections to existing Patient-Centered Medical Homes (PCMH) or Primary Care Providers (PCP), or facilitate connections to new services. Working as part of a multi-disciplinary team—including Patient Care Techs, Registered Nurses, Counselors, and Clinical Leads—you will serve as a nexus, coordinating care with community providers and stakeholders.
You will utilize housing search software systems to help individuals identify units once matched to housing. Your work will focus on addressing social determinants of health through housing and community integration programs, such as crisis care, residential treatment, and outpatient behavioral health services. You will document and track required interactions according to Arizona Administrative Code, ADHS/DBHS Provider Manual, CARF standards, and CBI policies.
Our Culture and Values
We are looking for driven and compassionate individuals who thrive in an upbeat and safe working environment. We dedicate significant effort to work-life balance and maintain a competitive compensation structure. Our facilities are state-of-the-art, providing top-notch integrated care with a "no wrong door" treatment approach that dramatically improves the quality of life for our patients.
CBI treats patients from all walks of life and believes in maintaining the dignity of human life. We are a team of passionate individuals serious about making a difference in the lives of our patients and the communities we serve. Recovery is possible, and we are committed to supporting our staff as they support our clients.
Work location
Work model: On-site
North 3rd Street, Central City, Phoenix, Maricopa County, Arizona, 85004, United States
Phoenix, Arizona
Key Responsibilities
- check_circleCoordinate care for individuals and families experiencing homelessness
- check_circleFacilitate delivery of crisis, residential, and behavioral health services
- check_circleComplete data entry into established systems to track program outputs
- check_circleDocument and track required interactions per Arizona Administrative Code and CARF standards
- check_circleUtilize housing search software to identify suitable housing units for clients
- check_circleCollaborate with multi-disciplinary teams including nurses, counselors, and clinical leads
- check_circleAssist leadership with ongoing reporting and documentation requirements
- check_circleConnect clients to PCMH, PCP, and community-based health services
Requirements
- verifiedHighschool diploma or GED
- verifiedAssociate degree (or higher) in Behavioral Health preferred
- verifiedMinimum 12 months of recovery from substance use and/or mental health disorders
- verifiedMinimum 6 months of paid related work experience
- verified1-3 years of full-time Health Care related work experience preferred
- verifiedValid identification
- verifiedWill complete CBI Peer Certification within 90 days
- verifiedArizona Fingerprint Clearance Card
Nice to Have
Associate degree (or higher) in a field related to Behavioral Health. 1-3 years of full-time Health Care related work experience where prior experience would provide adequate exposure to both behavioral and medical crisis situations.
Benefits & Perks
check_circleGenerous PTO accrual of 5 weekscheck_circleMedical, Dental, and Vision insurancecheck_circleDisability and Life insurance coveragecheck_circleSupplemental plans including Hospital indemnity and Critical IllnessPet Insurance coverage
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Skills, education and keywords
Skills: Data Entry, Housing Search Software Systems, Behavioral Health, Health Care, Cbi Peer Certification, Arizona Fingerprint Clearance Card.
Education: High school diploma or GED is required; Associate degree (or higher) in Behavioral Health is preferred.
Frequently asked questions about Client Care Coordinator at Community Bridges Foundation
What does a Client Care Coordinator at Community Bridges Foundation do?expand_more
Day-to-day, the Client Care Coordinator at Community Bridges Foundation will coordinate care for individuals and families experiencing homelessness; facilitate delivery of crisis, residential, and behavioral health services; complete data entry into established systems to track program outputs; and document and track required interactions per arizona administrative code and carf standards.
What are the requirements for this Client Care Coordinator role?expand_more
To qualify for the Client Care Coordinator at Community Bridges Foundation position, applicants should have: Highschool diploma or GED; Associate degree (or higher) in Behavioral Health preferred; Minimum 12 months of recovery from substance use and/or mental health disorders; Minimum 6 months of paid related work experience; 1-3 years of full-time Health Care related work experience preferred; and Valid identification.
Where is the Client Care Coordinator role at Community Bridges Foundation located?expand_more
Client Care Coordinator at Community Bridges Foundation is based in North 3rd Street, Central City, Phoenix, Maricopa County, Arizona, 85004, United States. This is a on-site role.
Is this Client Care Coordinator job remote, hybrid, or on-site?expand_more
Community Bridges Foundation has listed this Client Care Coordinator role as on-site.
How much experience is required for this Client Care Coordinator role?expand_more
Client Care Coordinator at Community Bridges Foundation typically requires 0.5+ years of relevant experience at the entry level level.
What skills do you need for the Client Care Coordinator role at Community Bridges Foundation?expand_more
Key skills for Client Care Coordinator at Community Bridges Foundation include Data Entry; Housing Search Software Systems; Behavioral Health; Health Care; Cbi Peer Certification; and Arizona Fingerprint Clearance Card.
What education is required for Client Care Coordinator at Community Bridges Foundation?expand_more
Educational requirements for this role: High school diploma or GED is required; and Associate degree (or higher) in Behavioral Health is preferred.
What category does the Client Care Coordinator role belong to?expand_more
Client Care Coordinator at Community Bridges Foundation is part of the healthcare & nursing job category on Recrutus.