Claims Service Specialist

About GEICO

At GEICO, we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed customer expectations while making a real impact through our shared purpose. Our mission is to protect people through life's twists and turns, constantly evolving to stay ahead of their needs.

When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. We foster an inclusive culture of shared success, rooted in integrity, a bias for action, and a winning mindset. Our teams are driven by performance excellence and unified under a shared purpose, valuing different perspectives and ensuring a work environment free from discrimination and harassment.

Your Impact as an Auto Claims Specialist

As an Auto Claims Specialist, you will reassure customers and offer solutions when they need us the most, approaching every interaction with empathy and care. You will guide policyholders through their coverage and the steps required to get back on the road safely. This role is designed for those who want to drive customer satisfaction through meaningful interactions and resolve concerns to ensure a positive experience.

You will manage incoming calls, collect accident facts, investigate claim details, and gather statements from involved parties. This position offers a career where you can learn, grow, and thrive through personalized development programs, including industry-leading training and certification assistance. You will collaborate with dynamic teams who want to make a positive impact on people's lives, supported by leaders at all levels.

Workplace Flexibility and Growth

After completing in-office training, you will have the opportunity to work 80% on-site and 20% off-site. You can also enjoy GEICO Flex, which offers additional weeks annually to work off-site, meeting location, and work guidelines. We provide access to hundreds of eLearning courses to enhance your skills, with licensing and continuing education provided at no cost.

Application and Hiring Process

To apply, please submit your resume and qualifications. Please note that at this time, GEICO will not sponsor a new applicant for employment authorization for this position.

Equal Opportunity Employer

The GEICO Companies provide for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, or genetic information. We hire and promote individuals solely on the basis of their qualifications for the job to be filled. We reasonably accommodate qualified individuals with disabilities to enable them to receive equal employment opportunity and perform the essential functions of the job.