Claims Service Specialist

About GEICO

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day, we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.

When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers.

About the Role

As an Auto Claims Specialist, you will reassure customers and offer solutions when they need us the most with empathy and care. You will guide policyholders through their coverage and the steps to get back on the road safely. This role is designed to drive customer satisfaction through meaningful interactions and resolve concerns to ensure a positive experience.

This is an in-office position located at 2 Huntington Quadrangle, Melville, NY. While the role requires complete in-office training, there is an opportunity to work 80% on-site and 20% off-site after training. You will also have access to GEICO Flex, which offers additional weeks annually to work off-site.

The GEICO Pledge

Great Company: Our mission is to protect people when they need it most. We are constantly evolving to stay ahead of our customers' needs. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.

Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs. You'll have access to industry-leading training, certification assistance, career mentorship, and coaching with supportive leaders at all levels.

Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action, and a winning mindset. Grounded by our core values, we have an established culture of caring, inclusion, and belonging that values different perspectives. Our teams are led by dynamic, multi-faceted leaders driven by performance excellence and unified under a shared purpose.

Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health, and financial future. This includes a comprehensive Total Rewards program, market-competitive compensation, and a 401(k) savings plan vested from day one.

Equal Opportunity

The GEICO Companies provide for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, or genetic information. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.