Claims Service Specialist
Not Disclosed•Full-TimeHybrid
location_on95 Express Lanes, Embrey Mill, Stafford, Stafford County, Virginia, 22554, United States
About GEICO
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day, we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed customer expectations while making a real impact through our shared purpose.
When you join our company, we want you to feel valued, supported, and proud to work here. That is why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. We foster an inclusive culture of shared success, rooted in integrity and a bias for action. Our teams are driven by performance excellence and unified under a shared purpose to make a positive impact on people's lives.
About the Role
Claim your career growth as a Claims Service Specialist at GEICO's Fredericksburg, VA office and be part of one of the fastest-growing auto insurers in the United States. If you are motivated, solution-oriented, and empathetic to the needs of customers, come grow a fulfilling career with us.
Through our paid, industry-leading training, you will learn the ins and outs of the claims process and be ready to assist our policyholders when they need us the most—during an accident. As a Claims Service Specialist, you will collect facts about the accident, investigate claim details, and gather statements from involved parties. Our policyholders will count on your patience, support, and attention to detail to get them back on the road as quickly as possible. GEICO will also give you the space and grace to explore your abilities and learn new ones.
Work Model
This is a hybrid role. Training is 100% in-office for 6–9 months. Post-training, the schedule is 4 days a week in the office and 1 day a week working from home.
Hiring Process
At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
Equal Opportunity
The GEICO Companies provide for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, or genetic information, in compliance with applicable federal, state, and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job. We do not condone or tolerate an atmosphere of intimidation or harassment and expect all associates to maintain an atmosphere free from discrimination and harassment with mutual respect.
Work location
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Skills, education and keywords
Skills: Computer Multitasking, Adjusters Insurance License.
Education: Minimum of high school diploma or equivalent; Associate's degree or higher (preferred).
Frequently asked questions about Claims Service Specialist at GEICO
What does a Claims Service Specialist at GEICO do?expand_more
Day-to-day, the Claims Service Specialist at GEICO will collect statements from involved parties in accident scenarios; collect facts and details regarding accidents from policyholders; investigate claim details to verify coverage and circumstances; and communicate with customers to provide support and guidance.
What are the requirements for this Claims Service Specialist role?expand_more
GEICO is looking for candidates who meet the following requirements: Minimum of high school diploma or equivalent; Experience providing outstanding customer service; Solid computer multitasking skills; Ability to effectively communicate verbally and in writing; Ability to work in a fast-paced, high-volume call center environment; and Associate's degree or higher (preferred).
Where is the Claims Service Specialist role at GEICO located?expand_more
Claims Service Specialist at GEICO is based in 95 Express Lanes, Embrey Mill, Stafford, Stafford County, Virginia, 22554, United States. This is a hybrid role.