Claims Service Specialist
Not Disclosed•Full-TimeHybrid
location_on6310, Forest Grove Drive, Fredericksburg, Spotsylvania County, Virginia, 22407, United States
About GEICO
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day, we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed customer expectations while making a real impact through our shared purpose.
When you join our company, we want you to feel valued, supported, and proud to work here. That is why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers.
About the Role
Claim your career growth as a Claims Service Specialist at GEICO's Fredericksburg, VA office and be a part of one of the fastest-growing auto insurers in the United States. If you are motivated, solution-oriented, and empathetic to the needs of customers, come grow a fulfilling career with us.
Through our paid, industry-leading training, you will learn the ins and outs of the claims process and be ready to assist our policyholders when they need us the most—during an accident. As a Claims Service Specialist, you will collect facts about the accident, investigate claim details, and collect statements from involved parties. Our policyholders will count on your patience, support, and attention to detail to get them back on the road as quickly as possible. GEICO will also give you the space and grace to explore your abilities and learn new ones.
Work Model
This is a hybrid role. Training is 100% in-office for 6–9 months. Post-training, the schedule is 4 days a week in the office and 1 day a week working from home.
Equal Opportunity
The GEICO Companies provide for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, or genetic information. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job. We do not condone or tolerate an atmosphere of intimidation or harassment and expect all associates to maintain an environment free from discrimination and harassment with mutual respect.
Note: At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
Work location
Work model: Hybrid
6310, Forest Grove Drive, Fredericksburg, Spotsylvania County, Virginia, 22407, United States
Fredericksburg, Virginia
Key Responsibilities
- check_circleCollect statements from involved parties in claims
- check_circleCommunicate effectively with customers verbally and in writing
- check_circleCollect facts about accidents and investigate claim details
- check_circleAssist policyholders during accidents with patience and support
- check_circleManage high-volume call center operations in a fast-paced environment
- check_circleUtilize computer multitasking skills to process claims efficiently
Requirements
- verifiedMinimum of high school diploma or equivalent
- verifiedExperience providing outstanding customer service
- verifiedSolid computer multitasking skills
- verifiedAbility to effectively communicate verbally and in writing
- verifiedAbility to work in a fast-paced, high-volume call center environment
- verifiedAssociate's degree or higher (preferred)
- verifiedActive Adjusters insurance license (preferred)
- verifiedUS work authorization (no sponsorship provided)
Nice to Have
An associate's degree or higher. Active Adjusters insurance license.
Benefits & Perks
check_circle401K savings plan vested from day one with 6% matchcheck_circleTuition assistance programcheck_circleMental healthcare benefitscheck_circleFertility and adoption assistancecheck_circleGEICO Flex program allowing work from anywhere up to four weeks per yearcheck_circlePersonalized coverage through comprehensive Total Rewards programcheck_circleIndustry-leading paid training and certification assistancecheck_circleCareer mentorship and coaching with supportive leaderscheck_circlePerformance and recognition-based incentives
Similar Job Opportunities
Skills, education and keywords
Skills: Computer Multitasking, Adjusters Insurance License.
Education: Minimum of high school diploma or equivalent; Associate's degree or higher (preferred).
Frequently asked questions about Claims Service Specialist at GEICO
What does a Claims Service Specialist at GEICO do?expand_more
A Claims Service Specialist at GEICO is responsible for the following: Collect statements from involved parties in claims; Communicate effectively with customers verbally and in writing; Collect facts about accidents and investigate claim details; and Assist policyholders during accidents with patience and support.
What are the requirements for this Claims Service Specialist role?expand_more
To qualify for the Claims Service Specialist at GEICO position, applicants should have: Minimum of high school diploma or equivalent; Experience providing outstanding customer service; Solid computer multitasking skills; Ability to effectively communicate verbally and in writing; Ability to work in a fast-paced, high-volume call center environment; and Associate's degree or higher (preferred).
Where is the Claims Service Specialist role at GEICO located?expand_more
Claims Service Specialist at GEICO is based in 6310, Forest Grove Drive, Fredericksburg, Spotsylvania County, Virginia, 22407, United States. This is a hybrid role.
Is this Claims Service Specialist job remote, hybrid, or on-site?expand_more
GEICO has listed this Claims Service Specialist role as hybrid.
How much experience is required for this Claims Service Specialist role?expand_more
Candidates for Claims Service Specialist at GEICO should have mid level.
What skills do you need for the Claims Service Specialist role at GEICO?expand_more
Key skills for Claims Service Specialist at GEICO include Computer Multitasking; and Adjusters Insurance License.
What education is required for Claims Service Specialist at GEICO?expand_more
Educational requirements for this role: Minimum of high school diploma or equivalent; and Associate's degree or higher (preferred).
What category does the Claims Service Specialist role belong to?expand_more
Claims Service Specialist at GEICO is part of the accounting & finance job category on Recrutus.