Bilingual Claims Service Specialist

About GEICO

At GEICO, we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed customer expectations while making a real impact through our shared purpose. Our mission is to protect people when they need it most, constantly evolving to stay ahead of their needs.

We foster an inclusive culture of shared success, rooted in integrity, a bias for action, and a winning mindset. Grounded by our core values, we have an established culture of caring, inclusion, and belonging that values different perspectives. As part of our culture, we offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

About the Role

Claim your career growth as a Bilingual Claims Service Specialist at GEICO's Richardson, TX office and be a part of one of the fastest-growing auto insurers in the United States. This role is ideal for motivated individuals who are solution-oriented and empathetic to the needs of customers.

Through our paid, industry-leading training, you will learn the ins and outs of the claims process and be ready to assist our Spanish-speaking policyholders when they need us the most—during an accident. As a Bilingual Claims Service Specialist, you will collect facts about the accident, investigate claim details, and collect statements from involved parties. Our policyholders will count on your patience, support, and attention to detail to get them back on the road as quickly as possible.

GEICO provides the space and grace to explore your abilities and learn new ones. We favor a culture of "internal promotions," meaning there are abundant opportunities to advance professionally and be rewarded for hard work and perseverance. This opportunity is particularly well-suited for students, future students, and aspirants who value continuous learning, as Claims Representatives face the constant challenge of expanding their knowledge of the insurance industry and our company.

Work Environment & Location

This is a hybrid role based in Richardson, Texas. Training is 100% in-office for 6–9 months. Post-training, the schedule consists of 4 days in the office and 1 day working from home per week.

Hiring Process & Application

If you have an active Adjusters insurance license, you may be eligible for a $1,500 sign-on bonus; please ask your recruiter for more details. To start your journey, reach out to a recruiter to discuss how your passion for helping others can make a difference at GEICO.

Note: At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

Equal Opportunity & Culture

The GEICO Companies provide for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, or genetic information, in compliance with applicable federal, state, and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

We reasonably accommodate qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job. We do not condone or tolerate an atmosphere of intimidation or harassment and expect all associates to maintain an atmosphere free from discrimination with mutual respect.