Cashier/Runner
Not Disclosed•Full-TimeOn-site
location_on7906, Tiffany Drive, Maple Run, Austin, Travis County, Texas, 78749, United States
About the Team
The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef, and a food trailer. Today, we operate restaurants nationwide, driven by a mission to create lasting memories for every guest.
About the Role
As a member of the Hospitality Team, you are the heart and soul of the guest's experience. This role is not just about taking orders and running food; it is about greeting guests with a smile and ensuring they leave happier than when they arrived. You will be the first point of contact, using your natural charm to connect with each guest and create a friendly, inviting atmosphere.
In this position, you will master the menu to make personalized recommendations that delight our guests and cater to their preferences and dietary needs. You will work collaboratively with managers, the kitchen, and the rest of the team to ensure problems are resolved quickly and service remains smooth and efficient. Whether navigating a sudden rush of customers or handling unexpected challenges, your adaptability and attention to detail will ensure every guest feels welcomed and valued.
Why Join Us
Being a Torchy's Team Member means joining a culture that supports its people. The Torchy's Family Foundation stands ready to support fellow Team Members in times of need and crisis. We offer flexible schedules to accommodate your life and a "Damn Good" food discount card for you and your spouse.
Equal Opportunity
We are an equal opportunity employer committed to building a diverse and inclusive team.
Work location
Work model: On-site
7906, Tiffany Drive, Maple Run, Austin, Travis County, Texas, 78749, United States
Austin, Texas
Key Responsibilities
- check_circleDeliver outstanding hospitality to ensure guests feel welcomed and valued
- check_circleRun food to tables promptly and offer refills on chips and drinks
- check_circleLearn menu items and promotions to provide personalized recommendations
- check_circleMaintain cleanliness and organization of all guest-facing restaurant areas
- check_circleGreet guests and process transactions accurately using the point-of-sale system
- check_circleCollaborate with kitchen staff and managers to resolve issues and ensure efficient service
Requirements
- verifiedStrong verbal communication skills
- verifiedAvailability to work a flexible schedule
- verifiedState and local Food Handler's certification
- verifiedState and local Alcohol Server certification
- verified2 years of customer service experience in restaurant, hospitality, or retail industry
- verified2 years of POS system experience
Nice to Have
2 years of work experience providing customer service in the restaurant, hospitality, or retail industry. 2 years of experience using POS (point-of-sale) systems.
Benefits & Perks
check_circleMedical, dental, and vision insurance for full-time Team Members after 1 yearcheck_circle401(k) retirement plan access after 6 months of employmentcheck_circlePaid Time Off (PTO) after 1 year of employmentcheck_circleDamn Good food discount card for employee and spousecheck_circleTorchy's Family Foundation support for Team Members in times of need and crisis
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Frequently asked questions about Cashier/Runner at Torchy's Tacos
What does a Cashier/Runner at Torchy's Tacos do?expand_more
A Cashier/Runner at Torchy's Tacos is responsible for the following: Deliver outstanding hospitality to ensure guests feel welcomed and valued; Run food to tables promptly and offer refills on chips and drinks; Learn menu items and promotions to provide personalized recommendations; and Maintain cleanliness and organization of all guest-facing restaurant areas.
What are the requirements for this Cashier/Runner role?expand_more
Torchy's Tacos is looking for candidates who meet the following requirements: Strong verbal communication skills; Availability to work a flexible schedule; State and local Food Handler's certification; State and local Alcohol Server certification; 2 years of customer service experience in restaurant, hospitality, or retail industry; and 2 years of POS system experience.
Where is the Cashier/Runner role at Torchy's Tacos located?expand_more
Cashier/Runner at Torchy's Tacos is based in 7906, Tiffany Drive, Maple Run, Austin, Travis County, Texas, 78749, United States. This is a on-site role.
Is this Cashier/Runner job remote, hybrid, or on-site?expand_more
Torchy's Tacos has listed this Cashier/Runner role as on-site.
How much experience is required for this Cashier/Runner role?expand_more
Cashier/Runner at Torchy's Tacos typically requires 2+ years of relevant experience at the entry level level.
What skills do you need for the Cashier/Runner role at Torchy's Tacos?expand_more
Key skills for Cashier/Runner at Torchy's Tacos include Point Of Sale; Food Handler's Certification; and Alcohol Server Certification.
What category does the Cashier/Runner role belong to?expand_more
Cashier/Runner at Torchy's Tacos is part of the hospitality & catering job category on Recrutus.