Case Management Aide
Not Disclosed•Full-TimeOn-site
location_on206, East Gwinnett Lane, Savannah, Chatham County, Georgia, 31401, United States
About the Team
The Workforce Group, a LEMOINE company, is a Great Place to Work® Certified organization dedicated to serving communities by partnering with federal, state, and local governments. Our team of dedicated professionals works to meet the critical needs of those affected by disaster events, ensuring efficient and compassionate support during recovery efforts.
About the Role
As a Case Management Aide for the Georgia Housing Recovery & Rehousing Program (GA HRRP) in Savannah, you will play a vital support role in helping individuals and families affected by disasters. This position is designed for individuals seeking entry-level experience in housing services, case coordination, or disaster recovery.
In this capacity, you will work alongside onsite Case Managers to facilitate the intake process and ensure proper documentation is collected and tracked. You will be the first point of contact for many applicants, providing clear, respectful communication about next steps while maintaining a high level of empathy in a fast-paced, high-stress environment. Your work ensures that sensitive information is handled with confidentiality and that daily operations at field offices and recovery sites run smoothly.
Equal Opportunity
The Workforce Group is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, protected veteran status, or disability status.
Work location
Work model: On-site
206, East Gwinnett Lane, Savannah, Chatham County, Georgia, 31401, United States
Savannah, Georgia
Key Responsibilities
- check_circleAssist Case Managers with in-person intake and eligibility screening
- check_circleCollect and review applicant documentation for accuracy and completeness
- check_circleEnter data into case management systems and maintain confidential records
- check_circleRespond to applicant questions and provide clear communication about next steps
- check_circleSupport the coordination of daily operations at field offices and recovery sites
- check_circleHelp schedule appointments and track applicant progress through the placement process
- check_circleCollaborate with Case Managers, site leads, and local partners to ensure efficient service delivery
- check_circleIdentify and escalate concerns or issues to appropriate team members for resolution
Requirements
- verifiedHigh school diploma or equivalent
- verifiedStrong organizational and communication skills
- verifiedAbility to handle sensitive information with confidentiality
- verifiedBasic computer skills
- verifiedWillingness to work flexible hours including weekends and evenings
Nice to Have
Previous experience in administrative support, customer service, or human services. Prior administrative, clerical, or support experience in human services, housing programs, or customer-facing roles. Bilingual skills.
Similar Job Opportunities
Skills, education and keywords
Skills: Data Entry, Bilingual.
Education: High school diploma or equivalent is required.
Frequently asked questions about Case Management Aide at Workforce Group
What does a Case Management Aide at Workforce Group do?expand_more
In this Case Management Aide at Workforce Group role, you will assist case managers with in-person intake and eligibility screening; collect and review applicant documentation for accuracy and completeness; enter data into case management systems and maintain confidential records; and respond to applicant questions and provide clear communication about next steps.
What are the requirements for this Case Management Aide role?expand_more
To qualify for the Case Management Aide at Workforce Group position, applicants should have: High school diploma or equivalent; Strong organizational and communication skills; Ability to handle sensitive information with confidentiality; Basic computer skills; and Willingness to work flexible hours including weekends and evenings.
Where is the Case Management Aide role at Workforce Group located?expand_more
Case Management Aide at Workforce Group is based in 206, East Gwinnett Lane, Savannah, Chatham County, Georgia, 31401, United States. This is a on-site role.
Is this Case Management Aide job remote, hybrid, or on-site?expand_more
Workforce Group has listed this Case Management Aide role as on-site.
How much experience is required for this Case Management Aide role?expand_more
Candidates for Case Management Aide at Workforce Group should have entry level.
What skills do you need for the Case Management Aide role at Workforce Group?expand_more
Key skills for Case Management Aide at Workforce Group include Data Entry; and Bilingual.
What education is required for Case Management Aide at Workforce Group?expand_more
Educational requirements for this role: High school diploma or equivalent is required.
What category does the Case Management Aide role belong to?expand_more
Case Management Aide at Workforce Group is part of the admin job category on Recrutus.
About Workforce Group
The Workforce Group operates within the Professional Services industry and is headquartered in Baton Rouge, Louisiana. As a member of the 1LEMOINE Team of Companies, the organization delivers a comprehensive suite of specialized services focused on disaster relief, strategic project planning, and rapid staffing augmentation. Its operational capabilities extend to mass sheltering operations, full-scope wraparound services, emergency response, humanitarian support, and the implementation and management of complex operations programs.
The team possesses extensive experience administering FEMA emergency response and sheltering operations projects. This expertise covers diverse populations, including disaster survivors, homeless individuals, and migrant families. The company serves a broad client base comprising federal, state, and local government entities as well as non-profit organizations. Throughout every phase of a project, the organization applies its background to support client needs effectively.
The Workforce Group emphasizes a mission-driven approach characterized by innovation, integrity, and practical solutions. Its focus remains on delivering reliable support during critical situations while maintaining high standards of operational management and service delivery across the professional services sector.
Browse more roles: All Workforce Group jobs, admin jobs on Recrutus.