Call Center Specialist (Remote)
Not Disclosed•TemporaryRemote
location_on1536, East 77th Street, Florence-Firestone, Firestone Park, Los Angeles County, California, 90001, United States
About the Opportunity
This is an excellent opportunity for candidates with strong healthcare customer service and call center experience looking to grow within a respected medical enterprise. As a Call Center Specialist, you will serve as the primary point of contact for patients accessing medical services, ensuring a seamless and supportive experience from the first call.
About the Role
In this 3+ month contract role, you will handle inbound and outbound calls, messages, and appointment scheduling while registering patients and verifying insurance coverage. You will also assist patients with financial responsibility estimates and maintain accurate patient records through precise data entry. A key part of your day involves coordinating communication with medical personnel through phone, email, and messaging systems to ensure continuity of care.
Location and Schedule
This position is based in Los Angeles, CA, and is open to local candidates only. The role operates on a shift schedule from 7:00 AM to 7:00 PM.
Requirements
Candidates must possess a High School Diploma or GED and have a minimum of 2 years of recent hands-on experience in a call center environment.
Work location
Work model: Remote
1536, East 77th Street, Florence-Firestone, Firestone Park, Los Angeles County, California, 90001, United States
Firestone Park, California
Key Responsibilities
- check_circleServe as the primary point of contact for patients accessing medical services
- check_circleHandle inbound and outbound calls, messages, and appointment scheduling
- check_circleRegister patients and verify insurance coverage
- check_circleAssist patients with financial responsibility estimates
- check_circlePerform accurate data entry and maintain patient records
- check_circleCoordinate communication with medical personnel through phone, email, and messaging systems
Requirements
- verifiedHigh School Diploma or GED
- verified2 years of recent hands-on experience in Call Center Environment
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Skills, education and keywords
Skills: Call Center, Data Entry, Appointment Scheduling, Insurance Coverage.
Education: High School Diploma or GED.
Frequently asked questions about Call Center Specialist (Remote) at ProKatchers LLC
What does a Call Center Specialist (Remote) at ProKatchers LLC do?expand_more
In this Call Center Specialist (Remote) at ProKatchers LLC role, you will serve as the primary point of contact for patients accessing medical services; handle inbound and outbound calls, messages, and appointment scheduling; register patients and verify insurance coverage; and assist patients with financial responsibility estimates.
What are the requirements for this Call Center Specialist (Remote) role?expand_more
ProKatchers LLC is looking for candidates who meet the following requirements: High School Diploma or GED; and 2 years of recent hands-on experience in Call Center Environment.
Where is the Call Center Specialist (Remote) role at ProKatchers LLC located?expand_more
Call Center Specialist (Remote) at ProKatchers LLC is based in 1536, East 77th Street, Florence-Firestone, Firestone Park, Los Angeles County, California, 90001, United States. This is a remote role.
Is this Call Center Specialist (Remote) job remote, hybrid, or on-site?expand_more
ProKatchers LLC has listed this Call Center Specialist (Remote) role as remote.
How much experience is required for this Call Center Specialist (Remote) role?expand_more
Call Center Specialist (Remote) at ProKatchers LLC typically requires 2+ years of relevant experience at the mid level level.
What skills do you need for the Call Center Specialist (Remote) role at ProKatchers LLC?expand_more
Key skills for Call Center Specialist (Remote) at ProKatchers LLC include Call Center; Data Entry; Appointment Scheduling; and Insurance Coverage.
What education is required for Call Center Specialist (Remote) at ProKatchers LLC?expand_more
Educational requirements for this role: High School Diploma or GED.
What category does the Call Center Specialist (Remote) role belong to?expand_more
Call Center Specialist (Remote) at ProKatchers LLC is part of the customer services job category on Recrutus.