Call Center Specialist (Remote)
Not Disclosed•TemporaryRemote
location_on1536, East 77th Street, Florence-Firestone, Firestone Park, Los Angeles County, California, 90001, United States
About the Opportunity
This is an excellent opportunity for candidates with strong healthcare customer service and call center experience looking to grow within a respected medical enterprise. As a Call Center Specialist, you will serve as the primary point of contact for patients accessing medical services, ensuring a seamless and supportive experience from the first interaction.
About the Role
In this role, you will handle inbound and outbound calls, manage messages, and coordinate appointment scheduling. You will be responsible for registering patients, verifying insurance coverage, and assisting them with financial responsibility estimates. Accuracy is key, as you will perform detailed data entry and maintain comprehensive patient records. Additionally, you will act as a liaison, coordinating communication with medical personnel through phone, email, and messaging systems to ensure patient needs are met efficiently.
Requirements
To succeed in this position, candidates must have a High School Diploma or GED and possess a minimum of 2 years of recent hands-on experience in a call center environment. This is a local opportunity for candidates based in Los Angeles, CA.
Shift Details
This position operates on a 7:00 AM – 7:00 PM shift schedule. The engagement is for a duration of 3+ months.
Work location
Work model: Remote
1536, East 77th Street, Florence-Firestone, Firestone Park, Los Angeles County, California, 90001, United States
Firestone Park, California
Key Responsibilities
- check_circleServe as the primary point of contact for patients accessing medical services
- check_circleHandle inbound and outbound calls, messages, and appointment scheduling
- check_circleRegister patients and verify insurance coverage
- check_circleAssist patients with financial responsibility estimates
- check_circlePerform accurate data entry and maintain patient records
- check_circleCoordinate communication with medical personnel through phone, email, and messaging systems
Requirements
- verifiedHigh School Diploma or GED
- verified2 years of recent hands-on experience in Call Center Environment
Similar Job Opportunities
Support Associate Level IV - French Speaking
CGI • Washington, District of Columbia
$25.54-0/hrarrow_forward
Call Center Customer Service Representative
Vance Outdoors, Inc. • On-site
Not Disclosedarrow_forward
Customer Service Representative
Community Choice Financial Family of Brands • Marion, Ohio
$15-18.25/hrarrow_forward
Skills, education and keywords
Skills: Call Center, Data Entry, Appointment Scheduling, Insurance Coverage.
Education: High School Diploma or GED.
Frequently asked questions about Call Center Specialist (Remote) at ProKatchers LLC
What does a Call Center Specialist (Remote) at ProKatchers LLC do?expand_more
Day-to-day, the Call Center Specialist (Remote) at ProKatchers LLC will serve as the primary point of contact for patients accessing medical services; handle inbound and outbound calls, messages, and appointment scheduling; register patients and verify insurance coverage; and assist patients with financial responsibility estimates.
What are the requirements for this Call Center Specialist (Remote) role?expand_more
ProKatchers LLC is looking for candidates who meet the following requirements: High School Diploma or GED; and 2 years of recent hands-on experience in Call Center Environment.
Where is the Call Center Specialist (Remote) role at ProKatchers LLC located?expand_more
Call Center Specialist (Remote) at ProKatchers LLC is based in 1536, East 77th Street, Florence-Firestone, Firestone Park, Los Angeles County, California, 90001, United States. This is a remote role.
Is this Call Center Specialist (Remote) job remote, hybrid, or on-site?expand_more
ProKatchers LLC has listed this Call Center Specialist (Remote) role as remote.
How much experience is required for this Call Center Specialist (Remote) role?expand_more
Call Center Specialist (Remote) at ProKatchers LLC typically requires 2+ years of relevant experience at the mid level level.
What skills do you need for the Call Center Specialist (Remote) role at ProKatchers LLC?expand_more
Key skills for Call Center Specialist (Remote) at ProKatchers LLC include Call Center; Data Entry; Appointment Scheduling; and Insurance Coverage.
What education is required for Call Center Specialist (Remote) at ProKatchers LLC?expand_more
Educational requirements for this role: High School Diploma or GED.
What category does the Call Center Specialist (Remote) role belong to?expand_more
Call Center Specialist (Remote) at ProKatchers LLC is part of the customer services job category on Recrutus.